KAI MCMILLAN
Cibolo
Summary
Dedicated high school graduate transitioning to Mechanical Engineering, bringing hands-on experience from automotive projects and retail. Proven ability to enhance customer experiences while supporting team operations in fast-paced environments. Eager to apply mechanical skills and collaborative spirit to a challenging role.
Overview
9
9
years of professional experience
Work History
Customer Service Assistant
H-E-B
Cibolo
02.2025 - Current
- Assisted customers with product location and inquiries to improve overall shopping experience
- Provided product knowledge to customers, promoting informed purchasing decisions.
- Collaborated with team to streamline daily store operations and enhance customer service
- Maintained high productivity in fast-paced, high-volume store to assist customers promptly
- Adapted to different departments to support operational needs.
Automotive and Residential Mechanical Projects
01.2017 - Current
- Executed complete engine teardowns and rebuilds using forged parts and custom turbo setups to enhance performance and reliability
- Sourced and installed automotive components according to exact measurements and torque specifications to ensure optimal functionality
- Collaborated on structural home improvement projects, diagnosing and resolving mechanical issues to restore functionality and safety
Team Member
Buffalo Wild Wings GO
Cibolo
11.2025 - 03.2026
- Prepared food and organized orders accurately during dinner rushes, ensuring timely service under tight time constraints
- Communicated clearly with kitchen staff and delivery drivers, enhancing order fulfillment speed and accuracy
- Managed cash register operation and order verification while balancing multiple responsibilities to maintain workflow
Education
Bachelor of Science - Mechanical Engineering
Texas State University
San Marcos, TX05-2030
High School Diploma -
Byron P. Steele High School
Cibolo, TX05-2026
Skills
- Customer service
- Point of sale systems
- Cash handling accuracy
- Strong team communication
- Team collaboration
- Adaptability
- Task prioritization
- High productivity
- Proficiency with hand tools
- Proficiency with power tools
- Precise mechanical assembly
- Ability to read technical manuals
- Ability to interpret mechanical diagrams
- Automotive maintenance
- Engine diagnostics
- Fluid service
Technical And Home Projects - Projects
Automotive and Residential Mechanical Projects, 2017 to Present, Executed complete engine teardowns and rebuilds from the bottom up using forged parts and custom turbo setups, Sourced automotive components and installed them according to exact measurements and torque specifications, Collaborated on various structural home improvement and repair projects, utilizing diagnostic troubleshooting to isolate and resolve mechanical issues
Timeline
Team Member
Buffalo Wild Wings GO
11.2025 - 03.2026
Customer Service Assistant
H-E-B
02.2025 - Current
Automotive and Residential Mechanical Projects
01.2017 - Current
Bachelor of Science - Mechanical Engineering
Texas State University
High School Diploma -
Byron P. Steele High School