Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kai Montoya

Colorado Springs,CO

Summary

Changed careers last year and started my culinary professional career at Porkbutt BBQ, excelling in food preparation and multitasking. Recognized for streamlining processes to enhance productivity and delivering exceptional customer service. Skilled in meat cutting and fostering teamwork, ensuring a cohesive dining experience while meeting strict deadlines. Ability to work seamlessly in team environments while adapting to changing demands. Skilled in ingredient prep, maintaining cleanliness, and ensuring timely service. Known for reliability, collaboration, and achieving consistent results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Prep Line Cook

Porkbutt BBQ
08.2024 - 05.2025
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Streamlined pastry production by implementing efficient processes and techniques, reducing waste and increasing productivity.
  • Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
  • Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
  • Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
  • Demonstrated expertise in various smoking techniques, resulting in tender meats full of complex flavors.
  • Coordinated front-of-house staff during busy shifts, ensuring smooth communication between kitchen and serving teams.

Executive Administrative Assistant

First Command
07.2023 - 08.2024
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Streamlined insurance application processes by revising and updating forms, leading to faster approval times.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Admissions Representative

Stanbridge University
02.2022 - 02.2023
  • Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
  • Scheduled appointments to meet with students face-to-face and discuss education plans.
  • Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
  • Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.

Real Estate Assistant

Square One Real Estate
11.2019 - 02.2022
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Coordinated appointments to show marketed properties.
  • Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.

Senior Game Advisor

GameStop
07.2017 - 11.2019
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Stayed up-to-date on latest gaming trends and technologies to better assist customers in making informed purchasing decisions.
  • Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.

Quartermaster

United States Navy, USN
05.2012 - 05.2017
  • Conducted regular audits on stock levels, identifying discrepancies and resolving issues promptly.
  • Plotted and corrected charts and publications.
  • Aided in navigation and operating ship controls.
  • Developed effective training programs for staff, resulting in increased productivity and reduced errors.
  • Managed bridge watch duties to look for different types of threats and adverse conditions.
  • Assessed potential risks in voyage planning to achieve optimal route selection while considering time-sensitive deadlines.

Education

Associate of Arts - Business Administration

Pasadena City College
Pasadena, CA
06-2022

Skills

  • Food preparation
  • Food presentation
  • Hot food preparation
  • Knife skills
  • Sanitation practices
  • Allergen awareness
  • Multitasker
  • Great Team Palyer
  • Able to use POS System
  • Stock rotation
  • Meat cutting
  • Deep-frying techniques

Certification

  • ServSafe Manager Food Handler
  • Red Cross First Aid and CPR Adult and Child Certified

Timeline

Prep Line Cook

Porkbutt BBQ
08.2024 - 05.2025

Executive Administrative Assistant

First Command
07.2023 - 08.2024

Admissions Representative

Stanbridge University
02.2022 - 02.2023

Real Estate Assistant

Square One Real Estate
11.2019 - 02.2022

Senior Game Advisor

GameStop
07.2017 - 11.2019

Quartermaster

United States Navy, USN
05.2012 - 05.2017

Associate of Arts - Business Administration

Pasadena City College

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Kai Montoya