Detail-oriented professional with an extensive, versatile background and specialized experience on multiple challenging projects. Smoothly leads and works with team members to meet goals, maximize performance, maintain morale, and important safety standards. Quickly adapts and learns to fit the needs of an employer and/or customer. Constant development and ingenuity in every aspect of professional career.
Overview
16
16
years of professional experience
Work History
Sales Rep./ Budtender
CBD ReLeaf
07.2025 - Current
Developed and maintained strong customer relationships to enhance sales opportunities.
Conducted market research to identify new sales leads and trends.
Collaborated with team members to achieve monthly sales targets consistently.
Delivered presentations on product features and benefits to drive customer engagement.
Analyzed customer feedback to refine product offerings and improve satisfaction rates.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Managed inventory levels and ensured optimal stock availability for seamless operations.
Maintained cleanliness and organization of the dispensary area to ensure a welcoming environment.
Assisted in daily cash handling procedures, ensuring accuracy in transactions and reporting.
Checked guests' photo identification for validity and age requirements.
Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
Sold flowers, concentrates and edibles in fast-paced environment.
Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
Weighed, prepared and packaged different types of products.
Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Handled opening and closing responsibilities, often running the store alone without supervision.
Chef
Freeplay
09.2024 - 07.2025
Developed and implemented new menu items based on seasonal ingredients and customer preferences.
Trained and mentored junior kitchen staff to enhance culinary skills and operational efficiency.
Oversaw food preparation processes to ensure consistency in quality and presentation.
Collaborated with suppliers to source high-quality ingredients, maintaining strong vendor relationships.
Established food safety protocols, ensuring compliance with health regulations and industry standards.
Streamlined kitchen workflows, reducing preparation time while maintaining high standards of service.
Conducted regular inventory checks to manage stock levels effectively and minimize waste.
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Operations & Maintenance/ Site Supervisor
Opmain/ JiachiWest-Texas
08.2023 - 08.2024
Oversaw daily site operations, ensuring compliance with safety regulations and quality standards.
Managed subcontractors and coordinated schedules to optimize workflow efficiency.
Conducted site inspections to identify hazards and ensure adherence to safety protocols.
Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
Coordinated workforce activities to optimize productivity and meet project deadlines efficiently.
Mentored junior staff, providing guidance in best practices for site management and safety protocols.
Maintained records and logs of work performed and materials and equipment used.
Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
Cultivated relationships with institutional investors, fostering trust and facilitating open dialogue regarding company initiatives.
Cultivated relationships with international clients to enhance communication and collaboration.
Developed and implemented preventive maintenance strategies for critical equipment.
Maintained comprehensive documentation on machine operations and maintenance activities, ensuring compliance with industry standards.
Led troubleshooting efforts during emergency repairs, coordinating resources effectively to restore functionality quickly.
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Warehouse Associate
Coca Cola Southwest Beverages-Abilene, TX
01.2023 - 07.2023
Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
Received, inspected, and stored incoming shipments in accordance with safety protocols.
Maintained accurate inventory records using warehouse management systems.
Collaborated with team members to ensure timely order fulfillment and shipment preparation.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as 90 pounds.
Assisted in reducing product damage by properly handling and storing materials.
Sales Representative
Crunch LLC-Abilene, TX
10.2022 - 01.2023
Cultivated strong customer relationships to enhance brand loyalty and drive repeat business.
Conducted product demonstrations to effectively showcase features and benefits, increasing customer engagement.
Collaborated with team members to strategize sales approaches and optimize territory management for improved performance.
Developed tailored sales pitches based on client needs, significantly improving conversion rates and client satisfaction.
Mentored junior sales representatives, providing guidance on best practices and fostering a collaborative work environment.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Developed and implemented effective collections strategies to optimize cash flow.
Researched accounts and completed due diligence to resolve collection problems.
Reviewed, researched, and corrected discrepancies and customer concerns.
Maintained cleanliness in designated areas, ensuring compliance with health and safety standards.
Operated cleaning equipment such as floor scrubbers and vacuums efficiently.
Conducted inspections of facilities to identify maintenance needs and ensure quality control.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and organized restrooms regularly and kept up with workout equipment maintenance and sanitization.
Kitchen Staff/ Server
La Torcia Brick Oven Pizza Company-Abilene, TX
07.2021 - 10.2022
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Managed multiple tables efficiently, ensuring timely food and beverage service.
Collaborated with kitchen staff to streamline order processes, reducing wait times.
Trained new servers on menu items and service protocols for consistent performance.
Collaborated with management on strategic initiatives to drive sales growth and profitability.
Supervised all areas of restaurant to keep it clean and well-maintained.
Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
Conducted regular meetings with staff to discuss performance and address any issues.
Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Managed team of up to 20 restaurant staff, maintaining exceptional customer service and quality standards.
Kitchen Staff
THE TAVERN-Saint Cloud, FL
02.2019 - 12.2019
Prepared and cooked menu items following standardized recipes to ensure consistency in quality.
Maintained clean and organized workstations to comply with food safety regulations and enhance efficiency.
Assisted in inventory management by tracking stock levels and minimizing waste through proper storage techniques.
Collaborated with team members to streamline kitchen operations, improving meal delivery time and customer satisfaction.
Operated dishwashing machinery to maintain cleanliness and efficiency in kitchen operations.
Operated deep fryers and cooking equipment efficiently in fast-paced environment.
Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
Gymnastics Coach
Gymnastics Sport Center-Abilene, TX
02.2018 - 02.2019
I prepared instructional outlines and training schedules, established course goals, and selected materials for training.
I conducted training sessions, administered tests to evaluate progress, and developed curricula.
I integrated various skills into the program, maintained records, and observed student performance to provide feedback.
I advised students on course selection and career decisions, supervised equipment use, and arranged for lectures.
I also managed projects and fieldwork, and participated in professional development to enhance training programs.
Martial Arts Instructor
Team Chip TKD-Texas
01.2010 - 01.2018
I prepared training outlines and schedules, established course goals, and selected materials for instruction.
I conducted training sessions, demonstrated techniques, and administered tests to assess progress.
I developed curriculum, maintained records, and evaluated student performance to offer constructive feedback.
I participated in professional development, presented lectures, and used visual aids to enhance learning. I provided individualized instruction and kept up with industry advancements to integrate into my training programs for all ages and backgrounds.
Designed and implemented tailored martial arts programs for students of all ages and skill levels.
Led group classes, ensuring safety protocols and fostering an inclusive training environment.
Mentored junior instructors, enhancing their teaching methods and student engagement strategies.
Organized community outreach events to promote martial arts benefits and increase program enrollment.