KAI STEWART
Severn,MD
Summary
Customer service representative with extensive industry experience and a proven track record in establishing rapport with clients. Strong team player with exceptional multitasking abilities and a commitment to maintaining high customer satisfaction. Results-oriented professional with a passion for building relationships and contributing to business growth. Effective communicator capable of thriving in fast-paced environments, both independently and as part of a team.
Overview
5
5
years of professional experience
Work History
WAREHOUSE ASSOCIATE
Amazon
Hyattsville, MD
01.2023 - 12.2025
- Executed loading, unloading, and relocation of materials to optimize workflow between storage and production areas.
- Operated pallet jacks and material handling equipment to receive and transport items.
- Consistently lifted materials weighing up to 50 pounds with efficiency.
- Inspected packages and merchandise for damage, facilitating timely communication with vendors to resolve issues.
- Maintained cleanliness by performing regular housekeeping and cleaning tasks, contributing to a safe working environment.
GROCERY ASSOCIATE
Weis Markets
Laurel, MD
03.2024 - 08.2024
- Managed inventory effectively, reducing stock discrepancies and improving product availability.
- Stocked shelves and organized product displays to improve store layout.
- Ensured consistent organization throughout the store to facilitate customer navigation.
- Collaborated with team to streamline stocking processes and reduce restocking time.
- Utilized point-of-sale systems to handle transactions accurately and efficiently.
- Assisted customers with inquiries, ensuring high levels of satisfaction.
- Delivered excellent customer service to ensure positive shopping experiences.
GUEST SALES ASSOCIATE
European Wax Center
Annapolis, MD
11.2022 - 12.2023
- Consistently provide exceptional guest service to all customers
- Upheld high standards of customer service in high-volume, fast-paced operations
- Suggested aftercare products to guests, enhancing their overall experience
- Addressed guest concerns while fostering clear and positive communication with coworkers and management
- Strictly follow all cash, security, inventory and labor policies and procedures
Cage Cashier
Maryland Live Casino
Hanover, Maryland
02.2021 - 11.2022
- Processed cash transactions accurately at casino cage, ensuring compliance with regulations.
- Balanced cash drawers daily, ensuring accurate records and compliance with financial standards.
- Assisted guests with currency exchange and gaming chip purchases, improving overall customer satisfaction.
- Received large cash amounts from customers for conversion into chips or tokens expertly.
- Executed opening and closing duties, including counting money drawers and verifying floats.
- Collaborated with team members to resolve cash handling discrepancies, maintaining operational integrity.
- Monitored casino operations for potential security issues or irregularities proactively.
- Greeted customers and addressed inquiries regarding services to promote a welcoming atmosphere.
Education
HIGH SCHOOL -
Bladensburg High
Bladensburg, MD01-2019
Some College (No Degree) - Nursing
Anne Arundel Community College
Arnold, MD04-2026
Skills
- Material handling
- Inventory management
- Equipment operation
- Work prioritization
- Sales proficiency
- Decision-making
- Effective communication
- Cash handling
- Attention to detail
Timeline
GROCERY ASSOCIATE
Weis Markets
03.2024 - 08.2024
WAREHOUSE ASSOCIATE
Amazon
01.2023 - 12.2025
GUEST SALES ASSOCIATE
European Wax Center
11.2022 - 12.2023
Cage Cashier
Maryland Live Casino
02.2021 - 11.2022
HIGH SCHOOL -
Bladensburg High
Some College (No Degree) - Nursing
Anne Arundel Community College