Kai Washington
cameron,NC
Summary
Dynamic and results-driven professional with extensive experience at Taco Bell, excelling in employee training and customer service. Proven ability to enhance team performance and resolve conflicts effectively. Skilled in quality control and fostering a collaborative workplace culture, ensuring operational excellence and customer satisfaction.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines in an retail environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Taco Bell Shift Lead
Bell American Group LLC
04.2025 - Current
- Oversaw daily operations to ensure efficient workflow & adherence to safety protocols.
- Trained new team members on operational procedures & customer service standards.
- Assisted in inventory management, including stock rotation & replenishment processes.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
Walmart Meat/Fresh Produce Associate
Walmart
02.2025 - 04.2025
- Maintained freshness and quality of produce through regular inspections and inventory management.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Operated equipment for sorting, cleaning, and displaying fresh produce effectively.
- Collaborated with team members to replenish stock and organize displays efficiently.
Taco Bell Shift Lead
Bell American Group LLC
03.2023 - 02.2025
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with management to develop strategies for improving overall store operations.
Little Caesars Team Member
Little Caesars LLC
07.2022 - 02.2023
- Prepared and assembled food products following safety and quality standards.
- Assisted in maintaining cleanliness and organization of workstations to enhance efficiency.
- Operated kitchen equipment, ensuring proper use and maintenance for optimal performance.
Education
Associate of Applied Science - Engineering
Fayetteville Technical Community College
Fayetteville, North Carolina, NC05-2027
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Work delegation
- Coaching and mentoring
- Quality control
Certification
- Certified Shift Supervisor
- Serv-Safe Certified
Timeline
Taco Bell Shift Lead
Bell American Group LLC
04.2025 - Current
Walmart Meat/Fresh Produce Associate
Walmart
02.2025 - 04.2025
Taco Bell Shift Lead
Bell American Group LLC
03.2023 - 02.2025
Little Caesars Team Member
Little Caesars LLC
07.2022 - 02.2023
Associate of Applied Science - Engineering
Fayetteville Technical Community College