Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Kai Yee

Burlington,Vermont

Summary

Dynamic professional with a proven track record at CORCORAN LLC, excelling in customer service and problem-solving. Adept at data analysis and collaborating with diverse teams to enhance productivity. Recognized for exceeding customer satisfaction through innovative solutions and maintaining a strong focus on operational efficiency. Passionate about delivering exceptional results in every endeavor.

Overview

3
3
years of professional experience

Work History

Construction and Landscaping

CORCORAN LLC
Burlington, VT
06.2024 - 08.2024
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Server

Asiana Noodle Shop
Burlington, VT
10.2023 - 01.2024
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Took orders from customers accurately and in a timely manner.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Delivered food orders promptly and courteously.

Cashier

Gracie's Liquor
South Burlington, VT
10.2021 - 09.2022
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Built and maintained productive relationships with employees.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Counted money in cash drawers at the beginning and end of shifts to ensure amounts were correct.
  • Stocked shelves with merchandise when needed.
  • Maintained clean and orderly checkout areas by sanitizing counters, emptying trash cans and organizing candy racks.

Education

Bachelor of Science - Biology

University of Vermont
Burlington, VT
05-2027

Skills

  • Data analysis
  • Laboratory techniques
  • Microscopy
  • Research methodologies
  • Customer service
  • Problem solving
  • Team collaboration
  • Critical thinking
  • Recordkeeping
  • Good Telephone Etiquette

Affiliations

  • I am a member of the UVM Football Club and UVM SSC
  • I regularly go to the gym 3-5 times a week as well as play pick-up basketball

Languages

Spanish
Limited

Timeline

Construction and Landscaping

CORCORAN LLC
06.2024 - 08.2024

Server

Asiana Noodle Shop
10.2023 - 01.2024

Cashier

Gracie's Liquor
10.2021 - 09.2022

Bachelor of Science - Biology

University of Vermont

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Kai Yee