Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaia Hiatt

Parker,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Trademark Uniforms
Watertown, SD
03.2018 - 10.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.

Budtender

Dispensary of Watertown
Watertown, SD
02.2023 - 06.2024
  • Greeted customers with a friendly and inviting attitude.
  • Assisted customers in selecting the best products for their needs.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Advised customers on various products such as effects, flavors, potency levels, and prices.
  • Verified customer identification to ensure they met age requirements for purchasing marijuana products.
  • Operated cash registers to process payments from customers.
  • Stocked shelves with new product arrivals.
  • Kept up-to-date records of all transactions in compliance with state regulations.
  • Monitored inventory levels and informed management when stock was low or depleted.
  • Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
  • Educated customers on responsible consumption practices such as dosage control and safe storage methods.
  • Provided excellent customer service by answering questions regarding product usage and benefits.
  • Utilized point of sale systems to handle transactions accurately and efficiently.
  • Organized backroom shelves according to item size and category for easy access.
  • Processed returns and exchanges in accordance with company policy.
  • Maintained a secure work environment by following safety protocols while handling cash or other valuables.
  • Resolved customer complaints in a timely manner to maintain satisfaction ratings.
  • Participated in team meetings to discuss sales goals and strategies.
  • Assisted management in training new budtenders on policies and procedures.
  • Complied with federal, state, and local laws regarding the sale of marijuana products.
  • Performed daily opening and closing duties including cleaning tasks as assigned.

Education

High School Diploma -

Penn Foster
ONLINE
04-2020

Skills

  • Recordkeeping
  • Data Management
  • Data Entry
  • Leadership
  • Attention to Detail
  • Task Prioritization
  • Self-Directed
  • Quality Assurance
  • Relationship Building
  • Calm Under Pressure

References

References available upon request.

Timeline

Budtender

Dispensary of Watertown
02.2023 - 06.2024

Assistant Manager

Trademark Uniforms
03.2018 - 10.2024

High School Diploma -

Penn Foster
Kaia Hiatt