Kaia Lind
Director Of Operations
Sammamish,WA
Summary
Ready to offer exceptional leadership and planning abilities to take on new role. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Director of Operations
Yellow Wood Academy
Mercer Island, WA
06.2021 - Current
- Forged strategic plans with a team of executives, creating accomplishable goals that led to a 24% revenue increase.
- Created performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Served instrumental role in organizational transformation and implementation and participated in 3 successful large-scale corporate restructurings.
- Recruited strong candidates for executive team openings, and led their onboarding.
- Directed management meetings as a key player in developing a keen sense of company culture.
- Managed daily operations, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
Chief of Staff
Yellow Wood Academy
Mercer Island, WA
06.2019 - 05.2021
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Developed analytical frameworks, data models and relevant insights to support prioritization, scoping and effective decision-making throughout organization.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Project Manager
Yellow Wood Academy
Mercer Island, WA
09.2018 - 06.2019
- Reined in project costs while meeting key milestones.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Center Director
C2 Education
Woodinville, WA
02.2016 - 02.2017
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Prospected new sales leads from directories, referrals and partners.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Library Manager
Lake Agassiz Regional Library
Barnseville, MN
07.2014 - 10.2015
- Maintained continuous knowledge of current and newly developed industry technology, making proactive suggestions.
- Directed total budgeting, purchasing and scheduling operations and wrote successful grants to fund innovative library and media projects.
- Introduced and implemented advanced media systems, collections and tools into traditional library system.
- Resolved patrons' complaints tactfully and professionally.
Education
Bachelor of Arts - Latin Education And History
Concordia College
Moorhead, MN 09.2011 - 05.2014
Professional Certificate - Financial Planning For Nonprofits
Cornell University
Ithaca, NY 06.2020 - 08.2020
Skills
Strategic planning and execution
Capital spending
Process improvements
Performance Analysis
Recruitment
Budget development
Staff training/development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Operations
Yellow Wood Academy
06.2021 - Current
Professional Certificate - Financial Planning For Nonprofits
Cornell University
06.2020 - 08.2020
Chief of Staff
Yellow Wood Academy
06.2019 - 05.2021
Project Manager
Yellow Wood Academy
09.2018 - 06.2019
Center Director
C2 Education
02.2016 - 02.2017
Library Manager
Lake Agassiz Regional Library
07.2014 - 10.2015
Bachelor of Arts - Latin Education And History
Concordia College
09.2011 - 05.2014