Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Kaia Morgan

Syracuse,NY

Summary

Motivated and skilled in preventing incidents in water sports, I bring expertise in safety and emergency response. With strong interpersonal, multitasking, and organizational abilities, I'm eager to contribute to diverse environments. Seeking entry-level opportunities to expand my skills and drive company growth, I'm an ambitious, adaptable, and outgoing professional. With a quick learning curve and a commitment to excellence, I am poised to make meaningful contributions to your team.

Overview

8
8
years of professional experience

Work History

Lifeguard/Water Safety Instructor

City of Syracuse Parks & Rec Aquatics Department
Syracuse, NY
06.2016 - 12.2023
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Built positive relationships with parents and swimmers to increase the likelihood of repeat business in future swim lesson sessions.
  • Evaluated student progress and adjusted learning plans to foster progress.
  • Promoted safe water practices and performed preventive action, emergent response, and first-aid.

Retail Sales Associate

Victoria's Secret
Syracuse, NY
11.2020 - 03.2021
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Front Desk Coordinator

McMahon Ryan Child Advocacy Center
Syracuse, NY
10.2019 - 03.2020
  • Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
  • Maintained cleanliness and organization of front lobby area at all times.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Education

Criminology

Le Moyne College
Syracuse, NY
12-2025

Skills

  • Strong Client Relations
  • CPR Certified
  • Group and Individual Instruction
  • Program Management
  • Needs Assessment
  • General Maintenance
  • Training and Mentoring

Accomplishments

  • I am a Youth Ambassador for the NYS Tourette's Association.

Affiliations

  • In my free time, I study intermediate-level Arabic, collect and distribute donations to the Red Cross, and volunteer my services at local animal shelters.

References

References available upon request.

Timeline

Retail Sales Associate

Victoria's Secret
11.2020 - 03.2021

Front Desk Coordinator

McMahon Ryan Child Advocacy Center
10.2019 - 03.2020

Lifeguard/Water Safety Instructor

City of Syracuse Parks & Rec Aquatics Department
06.2016 - 12.2023

Criminology

Le Moyne College
Kaia Morgan