Summary
Overview
Work History
Education
Skills
Timeline
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Kaia Uzzi

San Jose,CA

Summary

Highly dedicated and adaptable professional with over a year of customer service experience and a background in residential advising. Proven leadership in organizing team meetings, supporting diverse needs, and fostering a positive community—skills directly transferable to fast-paced food service environments. Skilled in communication, multitasking, and conflict resolution. Earned a High School Equivalency and Office Administration certification through Job Corps, demonstrating strong organizational and administrative abilities. Fast learner with a team-first mindset, ready to deliver excellent service and contribute to a productive work environment.

Overview

1
1
year of professional experience

Work History

Student Residential Advisor

08.2024 - 06.2025
  • assisted Residential Advisor with overall support for residential dorms.
  • Lead speaker in weekly mandatory group meetings while ensuring their well being and providing guidance
  • Successfully promoting a positive community by facilitating group activities resolving conflicts
  • Maintain open lines of communication with residents, resolving issues through active listening and empathetic responses

Welcoming Committee

03.2024 - 06.2025
  • Acted as a peer mentor ,answering questions and providing guidance to help student adjust smoothly
  • Collaborated with staff and other committee members to ensure a smooth transition process for incoming students
  • Facilitating new student orientation by clearly explaining the dorm rules policies and daily routines
  • Assisted in preparing dorm bspace for new arrivals to ensure a clean, organized and comfortable environment

Office Administration

01.2024 - 05.2025
  • learned and applied professional communication techniques in both written and verbal formats.
  • Assisted with preparing office reports,spreadsheets, and database using Microsoft Excel and Google sheets
  • Responding promptly to phones and in -person inquires,providing accurate information, and redirecting calls as needed

Education

GED -

San Jose Job Corps
San Jose, CA
04-2025

Skills

  • certified in office Administration with hand on experience in Microsoft office Suite including Word Excel, Powerpoint ,and Google application
  • Proficient in bank deposit procedures,inventory tracking and maintaining numeric and alphabetic filing system
  • Skilled in professional phone etiquette,data entry, recording keeping , and organizing administrative tasks to support smooth office operation
  • Email and Communication Tools
  • Adaptability and Flexibility
  • Organization and Planning

Timeline

Student Residential Advisor

08.2024 - 06.2025

Welcoming Committee

03.2024 - 06.2025

Office Administration

01.2024 - 05.2025

GED -

San Jose Job Corps
Kaia Uzzi