Kaiana Morgan
Stamford,CT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle working in a fast paced environment with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Receptionist
Dental Associate Group
05.2023 - 07.2023
- Effectively managed all front desk tasks including, entering and scanning patient's data into the system, calling insurance providers to verify patient's benefit eligibility, scheduling appointments, and answering general questions
- Prepared patient's charts for doctors and assistants to refer to
- Sent and received messages for incoming appointment
- Organized office space
- Processed payments and sent claims to insurance companies by mail.
Receptionist
State Farm
02.2023 - 04.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Reduced incoming call response time by implementing an effective call routing system.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sales Associate
CVS Pharmacy
09.2022 - 04.2023
- Demonstrated strong ability to stay calm in a high-stress environment
- Helped customers locate products and checked the store system for merchandise at other sites
- Opening, maintaining, upgrading, or canceling customer accounts
- Receiving and overseeing customer complaints, and providing appropriate solutions promptly
- Provided positive first impressions to welcome existing, new and potential customers
- Prepared merchandise for the sales floor by pricing or tagging
- Processed product returns and assisted customers with other selections
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Sales Associate
Sunglass Hut
09.2020 - 04.2023
- Worked with and around a constantly changing schedule
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Answered customer questions regarding sizing, accessories and proper care for merchandise virtually, through telephone, or in person
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Maintained records related to sales, returns and inventory availability
- Consistently met daily, weekly, and monthly sales targets
- Data Entry
- Occasionally communicate with clients for feedback and to push promotions.
Babysitter
Synergy Homecare
06.2022 - 08.2022
- Provide comprehensive care and customer service to families, including housekeeping and cooking on top of childcare responsibilities
- Planned and prepared age appropriate educational activities that complemented the child's schoolwork and catered to their individual interests
- Played games, worked on puzzles and read books to young children
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Fostered close relationships with children by discussing school, friends and hobbies
- Encouraged children to be understanding and patient with others.
Education
Associates degree for Paralegal -
Norwalk Community College
01.2025
Skills
- Bookkeeping
- Scheduling
- Data Entry
- Payment Processing
- Upselling
- Sales Development
Timeline
Receptionist
Dental Associate Group
05.2023 - 07.2023
Receptionist
State Farm
02.2023 - 04.2023
Sales Associate
CVS Pharmacy
09.2022 - 04.2023
Babysitter
Synergy Homecare
06.2022 - 08.2022
Sales Associate
Sunglass Hut
09.2020 - 04.2023
Associates degree for Paralegal -
Norwalk Community College
Similar Profiles
Dr Sheikh Ilyas D.D.S., F.I.C.O.I., D.I.D.I.ADr Sheikh Ilyas D.D.S., F.I.C.O.I., D.I.D.I.A
General Dentist at Dental Associate Group LLCGeneral Dentist at Dental Associate Group LLC
Augusto SánchezAugusto Sánchez
Dental Assistant at Key Largo Dental AssociateDental Assistant at Key Largo Dental Associate
Kemistri BrownKemistri Brown
Dental Receptionist at Arlington Dental AssociateDental Receptionist at Arlington Dental Associate
Julissa RosarioJulissa Rosario
Babysitter/ Nanny at Home DaycareBabysitter/ Nanny at Home Daycare
Guy ForttGuy Fortt
Fusion Technician at Security Industry SpecialistsFusion Technician at Security Industry Specialists