Sales Associate
Khols Department Store
Severn, MD
09.2024 - 01.2025
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Computed purchases and received and processed cash or credit payment.
- Worked with fellow sales team members to achieve group targets.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Processed transactions using a point-of-sale system.
- Prepared merchandise for purchase or rental.
- Answered customer inquiries regarding product features, pricing, and availability.
- Organized store by returning merchandise to proper areas and restocked displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
