KAIDRA GRUBER
Stillwater,MN
Summary
10+ years of experience in client services, sales, and administrative support roles. Skilled at Managing team processes, creating dynamic pitches and marketing, event coordination and execution; transaction tracking and management. Created new processes and procedures to Increase customer satisfaction, loyalty, and company revenue.
Overview
17
17
years of professional experience
Work History
Sales Coordinator
JLL
Minneapolis, MN
08.2019 - Current
- Support a team of six Industrial Commercial Real Estate Brokers- help facilitate the Brokers with pitch planning and execution, listing agreements, dynamic deliverables, marketing updates, client market surveys, and client management
- Created new sales processes and deal tracking pipelines to help accelerate the team’s growth to triple their collective revenue
- Serve as liaison for corporate policies, procedures, and new company technology to the team of Brokers
- Proficient in Adobe InDesign, Photoshop, Illustrator to create and update property marketing flyers, tour books, and various other marketing materials
- Proficient in Microsoft 365 - utilize PowerPoint for market survey's, market updates
- Participate in pitch planning, timeline and execution to create best in field sales presentations
- Liaise with client and sales team to better understand customer needs and recommend appropriate solutions.
- Create market surveys for Tenants, assist on executing Broker's opinion of value for potential clients, draft RFP's, LOIs, Competitive Sets of properties, Lease Comps, Proposals, and sales pitches
- Plan, organize and execute client events to showcase our client's listings to the Minnesota commercial real estate network of Brokers
- Send and manage mass email campaigns via Oracle Eloqua to gain more attention for broker's listings
- Discern and abstract leases to manage Broker's Invoices, lease renewals, and rent rolls
- Maintain market data and deliverables to enable a smooth Sales process
- Manage Broker's listings online via CoStar, MNCAR, LoopNet, and Jll.com in a timely manner to ensure all updates and information are publicly available
Client Services Coordinator
Colliers International Greater
Shoreview, MN
09.2018 - 08.2019
- Created property marketing flyers, tour books, Offering Memorandums, aerials, and various other marketing materials to coincide with Colliers brand standards. Sent mass email campaigns via MailChimp.com to broadcast listings to real estate network
- Assisted a team of five real estate brokers in various daily needs to ensure their business can run as smoothly as possible
- Managed satellite office located in Shoreview, MN – including office supply ordering, mail sorting, and greeting guests.
Administrative Assistant
Dellwood Country Club MN
Dellwood, MN
10.2016 - 09.2018
- Worked with ForeTees to create mobile Dellwood CC app for members
- Designed brochures, menus, advertisements, newsletters and other various publications to promote Dellwood CC as a brand using Microsoft Publisher
- Collaborated with members and outside companies to create and edit ads for their respective companies to be featured in monthly newsletter
- Managed social media marketing – Instagram, Facebook, LinkedIn, Facebook Ads and Google Ads
- Managed updates to Dellwood Country Club website through wordpress.com in a timely fashion
- Utilized NorthStar Global, ForeTees, and Wordpress.com to coordinate Member contact information across each portal
- Point-of-contact for members with IT issues
- Sent and Managed mass emails through the NorthStar system, using Sendgrid.com to verify and monitor credibility of Dellwood's shared IP address.
Server/Bartender
Whitey's Bar, Smalley's Caribbean BBQ, Aramark
Stillwater, MN
09.2006 - 03.2020
- Created engaging long-lasting connections with patrons to create brand loyalty
- Achieved successful customer satisfaction by maintaining a clean bar and workspace to exude the best possible impression of professionalismUtilized FORE!Sell,
- Restaurant Manager, Aloha and Micros POS technology to process cash and credit transactions, as well as end-of-day cash closes
- Paid strong attention to detail while completing multiple tasks at the same time.
Office Assistant
Hamline University Office Of Financial Aid
09.2006 - 05.2010
Education
Bachelor of Arts - Creative Writing, Religion/Religious Studies
Hamline University
Saint Paul05.2010
Skills
- Sales Processes
- Sales Enablement
- Marketing
- Transaction Management
- Commercial Real Estate
- Adobe Creative Suite
- Microsoft 365
- Project Planning
- Client Services
- Data Entry
- Office Administration
- Pipeline tracking
- Account Management
- Business Development
- Attention to detail
- Process Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Coordinator
JLL
08.2019 - Current
Client Services Coordinator
Colliers International Greater
09.2018 - 08.2019
Administrative Assistant
Dellwood Country Club MN
10.2016 - 09.2018
Office Assistant
Hamline University Office Of Financial Aid
09.2006 - 05.2010
Server/Bartender
Whitey's Bar, Smalley's Caribbean BBQ, Aramark
09.2006 - 03.2020
Bachelor of Arts - Creative Writing, Religion/Religious Studies
Hamline University
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