Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic

Kaidyn Gwinnup

Royal Palm Beach,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication to build strong customer relationships. Focused and reliable Document Scanner with great attention to detail and advanced technical troubleshooting skills. Works under pressure successfully, dealing with competing demands while maintaining complete confidentiality.

Overview

4
4
years of professional experience

Work History

Scanner Technician

Westside Reprographics, Inc.
Riviera Beach, FL
11.2024 - Current
  • Adjusted scanner settings as necessary depending on type of document being scanned.
  • Monitored the progress of each scan job to ensure timely completion.
  • Reviewed scans for content accuracy prior to archiving or transferring data to other systems and locations.
  • Scanned documents into digital format using specialized document scanner.

Customer Service Representative

Wawa
02.2024 - 08.2024
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service.
  • Created meals as they were ordered.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Sandwich Artist

Subway
06.2023 - 11.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Referee

Royal Palm Beach Strikers
08.2021 - 11.2023
  • Promoted good sportsmanship among players.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Kept track of time and scores during games
  • Stayed physically fit to keep up with pace of games.
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
  • Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.

Education

High School Diploma -

Palm Beach Virtual
Palm Beach Gardens, FL
06.2024

Medical Anthropology

Palm Beach State College
Loxahatchee Groves, FL

Skills

  • Customer service excellence
  • Time management
  • Document processing
  • Product expertise
  • Conflict resolution

Additional Information

I am a great candidate for this position because of my loyalty and I always show up on time and do not call off. I am willing to work any day or time that does not interfere with my college classes. In the past I have been called in last minute to come in and cover for another employee.

I get along with all people and I am a very hard worker.

Affiliations

  • Soccer
  • pickle ball
  • fishing

Timeline

Scanner Technician

Westside Reprographics, Inc.
11.2024 - Current

Customer Service Representative

Wawa
02.2024 - 08.2024

Sandwich Artist

Subway
06.2023 - 11.2023

Referee

Royal Palm Beach Strikers
08.2021 - 11.2023

High School Diploma -

Palm Beach Virtual

Medical Anthropology

Palm Beach State College

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