Kaiheem Emery
Hoboken,NJ
Summary
I am an experienced and food service director/Chef who is highly skilled in business management, marketing customer service and client relations. I have demonstrated measured success in customer and patient satisfaction consistently for the last 7 Years while exceeding financial expectations and meeting regulatory goals. Pride myself on being flexibility, dedication and ability to drive results from
a team. my strong interpersonal skills have afforded the ability to build affective relationships with clients, customers and employees. with knowledge and expertise will contribute to the continued achievements, growth and profitability of organization. Over 10 Years in Food Service Management. 7 Years management experience in an acute care nursing homes. *Excellent financial performance with P & L accountability. *Strong leadership, management and coaching skills. *Strong knowledge of current food trends throughout the industry. *Ability to communicate on all levels building affective relationships with clients, management, customers and associates. *Highly motivated, detail oriented individual with an exceptional ability to develop marketing programs and training procedures. *Proven ability to drive results form team, using innovation and motivation to continually raise the bar and achieve goals.
Overview
16
16
years of professional experience
Work History
Food Service Director
Hudson-view For Rehabilitation And Healthcare
02.2020 - Current
- Oversee the food and nutrition operations of the main facilities with a managed volume of 1.5M a month
- Responsible for all aspects of the business including financial expectations, regulatory compliance, patient satisfaction, recruitment, and client relations.
- Recognized for significant improvements in patient satisfaction increasing scores by over 50 percentile points within the first 18 months of employment.
- Lead and participate in multiple committees including sustainability initiatives, diversity and inclusion, teaching kitchen, Infection control monitoring, dietetic internship program.
Owner/Executive Chef/ Private Chef
E5 Culinary Services
01.2016 - Current
- Responsible for operations of a food and nutrition department in a long term care and senior facility.
- Developed menus for a kosher population working closely with the Rabi to ensure all dietary and obligations were met.
- Recognized for the ability to execute elaborate upscale events for the community.
- Closely involved with the decision making and care planning for patients as a member of the Administrative Team.
- Offered cooking classes for individuals or small groups as an additional service to enhance clients'' personal culinary skills.
- Recommended menu items for new dish development, holidays and special events.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Developed recipe inventory to offer meal options for variety of tastes and needs.
- Increased repeat business through referrals by maintaining excellent rapport with clients while respecting confidentiality agreements.
- Prepared and cooked over 100 meals per week for familys
Food Service Manager
School Food Services, DOE, NYC
09.2017 - 06.2019
- Evaluate and manage the operations of the food and nutrition department including student services,
- Serve as a resource to other directors within the system and region for assisting with financials, regulatory compliance, patient, wellness and retail initiatives.
- Ensure that all regulatory compliance goals are being monitored and followed as measured by successful survey results.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Led a team of dedicated professionals committed to delivering exceptional dining experiences for every guest who visited the establishment.
Assistant Food Service Director
Pomptonian Food Service
09.2015 - 06.2017
- Oversaw operations of the retail, vending and catering departments.
- Created workflow designs and routines for staff, optimizing company sales directly resulting in decreased overhead and increased productivity.
- Optimized workflow in the kitchen through strategic planning of equipment layout, prep stations, and storage areas.
- Established positive relationships with local suppliers to secure high-quality products at competitive prices while supporting community businesses.
- Coordinated catering services for special events, providing exceptional food quality and presentation within budget constraints.
- Enhanced employee performance through regular training sessions and team-building exercises.
Food Service Specialist
United States Marine Corps, USMC
05.2008 - 06.2014
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Worked well with team setting, providing support and guidance.
- Supervised staff of 25 including, scheduling work hours, assigning duties, and evaluating
- Performance. Volunteered work with restaurant vendors to coordinate set up and implementation traffic flow. Provides technical guidance to lower grade personnel in garrison and field kitchen operations
Education
MBA - Business Administration And Management
DeVry University
New York, United States06.2017
Bachelor of Arts - Restaurant And Culinary Management
The Art Institute of San Diego
California, United States06.2014
Associate of Science - Culinary Arts
New York Institute of Technology
Old Westbury, NY05.2007
Skills
- Staff Leadership
- Self Motivation
- Staff Training and Development
- Safe Food Handling
- Quality Control
Skills
Administrative, budgets, client relations and negotiations, decision making, financials,forecasting, innovation, leadership, regulatory compliance, nutrition, proposals, rapport, renovations, retail, sales, strategic planning, workflow, recruitment, Human Resources
Affiliations
- United States Marine Corps
Timeline
Food Service Director
Hudson-view For Rehabilitation And Healthcare
02.2020 - Current
Food Service Manager
School Food Services, DOE, NYC
09.2017 - 06.2019
Owner/Executive Chef/ Private Chef
E5 Culinary Services
01.2016 - Current
Assistant Food Service Director
Pomptonian Food Service
09.2015 - 06.2017
Food Service Specialist
United States Marine Corps, USMC
05.2008 - 06.2014
MBA - Business Administration And Management
DeVry University
Bachelor of Arts - Restaurant And Culinary Management
The Art Institute of San Diego
Associate of Science - Culinary Arts
New York Institute of Technology
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