Kaijuan Mull
San Antonio,TX
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Representative
TruConnect
San Antonio, Texas
09.2023 - 02.2024
- Developed and maintained relationships with customers to ensure repeat business.
- Performed market research to identify potential sales opportunities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Negotiated pricing contracts with customers to maximize profits.
- Identified opportunities for cross-selling additional products and services.
- Generated new sales leads through cold calling and networking activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Maintained accurate records of all sales and prospecting activities.
- Reviewed monthly performance against targets set by management team.
- Analyzed customer feedback to improve products and services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Provided technical support for customers using the company's products or services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Prepared and delivered appropriate presentations on products and services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Sales Representative
Kirby Vacuum Sales & Service
San Antonio, Texas
07.2021 - 08.2022
- Developed and maintained relationships with customers to ensure repeat business.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Performed market research to identify potential sales opportunities.
- Negotiated pricing contracts with customers to maximize profits.
- Maintained accurate records of all sales and prospecting activities.
- Provided technical support for customers using the company's products or services.
- Developed key customer relationships to increase sales.
Education
GED -
NRG Testing Center
San Antonio, TX07-2024
Skills
- Client Account Management
- Client Service
- Customer Retention
- Network development
- Customer Needs Assessment
- Customer Service
- Relationship Building
- Performance Improvement
- Product and Service Sales
- Complex Problem-Solving
- Closing Techniques
- Customer Relations
- Strategic Planning
- Contract Negotiations
- Customer Relationship Building
- Computer Skills
- Remote Office Availability
- Flexible and Adaptable
- Organization and Time Management
- Teamwork and Collaboration
- Problem Resolution
- Public Speaking
- Typing and written communication
Timeline
Sales Representative
TruConnect
09.2023 - 02.2024
Sales Representative
Kirby Vacuum Sales & Service
07.2021 - 08.2022
GED -
NRG Testing Center
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