Kaila Davis
Wesley Chapel
Summary
Professional and detail-oriented customer service specialist with experience in retail management and the beauty industry. Skilled in client communication, POS systems, and creating a welcoming, organized environment. Passionate about skincare and aesthetics, with a strong ability to enhance client experiences and support daily front desk operations.
Overview
3
3
years of professional experience
Work History
Social Media Manager
HydraBeauty Studio
Wesley Chapel
07.2025 - Current
- Managed daily social media activity, driving engagement and fostering client interaction
- Created branded content including graphics, promotional flyers, and video content to enhance brand visibility
- Edit videos to enhance visual appeal and align with brand identity
- Tracked analytics and adjusted strategies to optimize growth and engagement
- Respond to comments and messages to maintain strong client relationships
- Support marketing efforts to increase visibility for beauty and skincare services
Shift Manager
CVS Pharmacy
Wesley Chapel
10.2023 - 01.2026
- Ensured efficient operations in a busy store, maintaining focus on details and customer service
- Supported daily store operations and ensured smooth workflow among team members
- Assisted team members in completing tasks efficiently and on time
- Provided exceptional customer service by answering questions and resolving concerns
- Handled phone calls and assisted customers with inquiries to enhance service experience
- Ensured store cleanliness and organization, upholding visual standards for customer satisfaction
- Handled cash transactions and completed accurate end-of-day cash counts
- Operated multiple POS systems and processed transactions efficiently
- Monitored and restocked inventory to ensure product availability and support sales
Education
High School Diploma -
Freedom High School
05-2022
Skills
- Customer Service & Client Relations
- POS Systems & Cash Handling
- Appointment Support & Phone Etiquette
- Social Media & Digital Marketing
- Communication and Interpersonal Skills
- Organization & Attention to Detail
- Multitasking in Fast-Paced Environments
- Team collaboration
- Adaptability & Professionalism
Additional Strengths
- Strong interest in skincare and aesthetics
- Ability to create a welcoming and relaxing client experience
- Comfortable assisting clients with service-related questions
Timeline
Social Media Manager
HydraBeauty Studio
07.2025 - Current
Shift Manager
CVS Pharmacy
10.2023 - 01.2026
High School Diploma -
Freedom High School