Summary
Overview
Work History
Education
Skills
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Kaila Dunn

Kaila Dunn

Schnecksville,PA

Summary

Dynamic and dedicated professional with a strong background in customer service and inventory management at Wanamaker’s General Store. Known for enhancing inventory accuracy and fostering positive customer relationships. Energetic and reliable, with proven multitasking abilities and a commitment to maintaining high standards of cleanliness and organization. Prior to focusing on school was a volunteer fire fighter for Germansville fire company for three years.

Overview

5
5
years of professional experience

Work History

Bulker/stocker

Wanamaker’s General Store
12.2021 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.

Cashier

Auntie Anne's Pretzels
10.2020 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Waitress for Weddings/events

Old Homested Golf Course
08.2020 - 08.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Associates In Human Biology - Mortuary Science/ Human Biology

Northampton Community College
Bethlehem, PA
05.2025

High School Diploma -

Northwestern Lehigh Highschool
New Tripoli, PA
06.2022

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Heavy lifting
  • Friendly and personable
  • Punctual and reliable
  • Cleaning procedures
  • Clear communication
  • Flexible schedule
  • Energetic and outgoing
  • Prior volunteer fire fighter
  • Has a crematory license

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