Kaila Forrest
Palmdale,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Natural leader with proven record of exceeding sales targets and driving customer service excellence
Overview
5
5
years of professional experience
Work History
Sales Associate Specialist
Carters
02.2024 - 07.2024
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Merchandise Associate
Victoria Secret PINK
01.2023 - 01.2024
- Processed sales transactions, returns, exchanges and other inquiries with accuracy
- Educated customers on product features and benefits to drive sales
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor
- Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards
Sales Associate
Home Goods
01.2020 - 12.2021
- Maintained sales floor by arranging and organizing merchandise, stocking merchandise, and setting up displays per company standards and store policies
- Worked as part of team to ensure orders were delivered accurately and efficiently
- Used point-of-sale machines to process payments at cash registers
- Perform general store upkeep during store hours and after closing, including cleaning, organizing shelves
Education
Pharmacy technician -
San Valley Joaquin College
01.2021
High school diploma -
Pete knight high school
01.2017
Skills
- Able to communicate effectively with others
- Open to new ideas and willing to learn new ways
- Independent but also team player
- Flexible mindset for workplace flexibility
- Upselling Products and Services
- Building Customer Trust and Loyalty
- Calm and Professional Under Pressure
Timeline
Sales Associate Specialist
Carters
02.2024 - 07.2024
Merchandise Associate
Victoria Secret PINK
01.2023 - 01.2024
Sales Associate
Home Goods
01.2020 - 12.2021
Pharmacy technician -
San Valley Joaquin College
High school diploma -
Pete knight high school