Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Kaila Garcia

Redlands

Summary

Dynamic dental professional with experience at Vernon Dental Specialty Group, excelling in patient care and effective communication. Skilled in dental radiography and four-handed procedures, I foster a welcoming environment while educating patients on oral hygiene. Bilingual in English and Spanish, I thrive in team collaboration and ensure high-quality service in every interaction.

Overview

3
3
years of professional experience

Work History

Dental Assistant

Vernon Dental Group
San Bernardino
07.2024 - Current
  • Sterilized instruments according to established guidelines and protocols.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Educated patients on proper oral hygiene techniques and habits.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Maintained a neat, clean and organized environment throughout the office.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Ensured compliance with infection control policies and procedures.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.

Call Center Representative

Vernon Dental Group
San Bernardino
03.2022 - 05.2024
  • Educated patients on proper oral hygiene techniques and habits.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
  • Scheduling a follow-up appointment according to the treatment plan.
  • Greeted customers warmly and made them feel welcome.

Education

College Degree - Dental Assistant

North West College
Riverside, CA
11-2024

Skills

  • Patient care
  • Dental radiography
  • Effective communication
  • Time management
  • Team collaboration
  • Bilingual (English and Spanish)
  • Four-handed procedures
  • Oral hygiene education
  • Treatment room setup
  • Cross-training capabilities

Languages

English
Full Professional
Spanish
Native/ Bilingual

Affiliations

  • Time management
  • Very positive attitude
  • Fast learner
  • Multitasking
  • Open for new positions

References

References available upon request.

Timeline

Dental Assistant

Vernon Dental Group
07.2024 - Current

Call Center Representative

Vernon Dental Group
03.2022 - 05.2024

College Degree - Dental Assistant

North West College

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