Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Kaila Lopez

Albuquerque,NM

Summary

Service-focused Behavior Specialist dedicated to helping clients integrate and improve well-being. Clear communicator who is supportive of individual and family needs. Strong commitment to advocacy and skill-building. Compassionate Graduate-level Counseling Intern with extensive knowledge of counseling principles and practices. Adept at creating individualized treatment plans and leading group therapy sessions. Committed to creating a safe, supportive environment for all participants.

Overview

13
13
years of professional experience
1
1
Certification

Work History

District Behavior Specialist

Albuquerque Public Schools
07.2023 - Current
  • I work with the special education department on the Behavioral Analytical Team
  • I create operations systems for what a behavior specialist can do for Albuquerque Public Schools
  • I work on a team with a BCBA to help students with maladaptive behaviors disrupting their learning
  • I collaborate with Staff to train and coach on interventions to help these students
  • I write reports on the cases we work on to keep the team organized and on the same page
  • I can also create forms that the team uses every day
  • I helped create the intake form for when we get a new case
  • I see many teachers suffering from burnout and have started to offer tips and tricks on stress management and self-care
  • I use technology daily.
  • Enhanced communication between parents and school personnel by organizing regular meetings and providing updates on student progress.
  • Planned and facilitated needs-based professional learning tools, resources and educational materials to enhance teaching skills.
  • Promoted a culture of inclusivity by advocating for equitable access to educational opportunities for all students regardless of their behavioral challenges.
  • Completed required documentation and reports for compliance and treatment planning.
  • Improved student behavior by implementing evidence-based interventions and strategies.
  • Evaluated program effectiveness using data-driven metrics, making necessary adjustments to ensure continuous improvement in student outcomes.
  • Mentored new Behavior Specialists, providing guidance and sharing best practices for successful outcomes.
  • Created and implemented department support framework to address strategic goals.
  • Collaborated with school staff to develop individualized behavior plans for students, resulting in reduced incidents of negative behavior.
  • Utilized positive reinforcement to maximize desired behavior and educational outcomes.
  • Facilitated professional development workshops for educators on topics related to behavioral support and intervention strategies.
  • Implemented crisis prevention and intervention strategies when necessary, ensuring the safety of all students and staff.
  • Trained teachers on effective classroom management techniques, leading to improved learning environments.
  • Crafted Behavioral Intervention Plans for individual students.
  • Gained strong leadership skills by managing projects from start to finish.
  • Learned and adapted quickly to new technology and software applications.
  • Increased staff awareness of positive behavior supports through ongoing training sessions and presentations.
  • Streamlined processes for early identification and intervention of at-risk students, leading to more timely support and improved academic performance.
  • Supported school administrators in addressing behavioral concerns by providing consultation services and recommendations for appropriate interventions.
  • Passionate about learning and committed to continual improvement.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Captionist

Rev
10.2021 - Current
  • Caption videos, listening and typing out what the people in the video are saying.
  • Worked closely with editors to revise captions based on client feedback, ultimately delivering a polished final product.
  • Enhanced client experience by providing accurate and timely captions for various media platforms.
  • Implemented time-saving strategies and tools to reduce the overall time spent on captioning, increasing productivity and client satisfaction.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.

Behavior Interventionist/ One to one

Albuquerque Public Schools
08.2022 - 07.2023
  • I worked with the client on academics and created a behavior intervention plan to implement in the school setting
  • Attended IEPS and helped take data on students to help update IEPs
  • I trained several staff members on the students' behaviors and interventions in place
  • This is at Mark Twain Elementary through Albuquerque Public Schools.
  • Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
  • Improved behaviors through modeling, role-playing and other effective strategies.
  • Advocated for additional resources and support services for students with significant behavioral challenges when needed.
  • Facilitated small group instruction to address individual learning needs.
  • Provided emotional support to students and families.
  • Completed observations of students in classroom and social situations.
  • Reduced classroom disruptions by providing one-on-one assistance to students struggling with behavioral challenges.
  • Helped students build skills to navigate typical academic and social situations.
  • Enhanced communication between parents and school staff for better understanding of individual student needs.
  • Met with teachers to establish goals for students in intervention program.
  • Improved behavior by modeling positive choices and teaching socially-acceptable options.
  • Planned daily activities to keep students engaged and on track with learning goals.
  • Applied proven strategies to improve students' sensory- and perceptual-motor skills.
  • Trained fellow educators on effective behavior management techniques, fostering a supportive learning environment for all students.
  • Implemented behavior modification techniques to improve student social and academic performance.
  • Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.

Dispatcher

Agero Roadside Assistance
09.2020 - 11.2021
  • Coach and Roadside assistance dispatcher, working different programs and getting people help
  • Assisting new agents with questions on policies and how to do basic set up and call handling.
  • Monitored and tracked dispatch communication systems.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Scheduled deliveries and pickups according to customer needs.
  • Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
  • Coordinated multi-agency responses effectively during large-scale incidents or natural disasters.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Provided customers with information on products and services.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Assisted in resolving customer complaints and grievances.

Registered Behavior Technician (RBT)

Centria Autism Healthcare
02.2018 - 04.2020
  • I provided ABA therapy, which ranges from teaching basic living skills to teaching schoolwork
  • I have worked with clients of different ages, from 2 to 13
  • ABA therapy is applied behavioral analysis, which takes data on observable and measurable behaviors
  • I have taught math and English to a 13-year-old client and taught a 3-year-old to say her name and learn shapes and colors
  • I was also supervising RBT in my third year, helping new RBTs get their footing.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Personal Care Assistant

Consumer Direct Care Network
05.2017 - 02.2018
  • I am very hands-on, and I strive to help my clients feel as comfortably independent as possible
  • I also work on social skills and helping my clients to get out into the community.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
  • Scheduled and accompanied clients to medical appointments.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Empowered clients by providing education on self-care strategies and encouraging them to take an active role in their own health management.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
  • Recorded status and duties completed in logbooks for management.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.

Personal care assistant

Angel Touch Personal Care
01.2011 - 05.2017
  • I have been in this line of work for seven years and love what I do
  • I help my clients live independently in their homes and make sure they are safe doing so
  • I do appointment scheduling and grocery shopping as well as cleaning and social interaction
  • There are so many aspects to being a personal care assistant and each client has different needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Monitored and assisted residents through individual service plans.
  • Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
  • Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.

Education

Master’s in Clinical Mental Health Counseling -

Walden University
01.2025

Bachelor’s in psychology -

Walden University
Minneapolis, MN
03.2020

Associates in Human Services -

CNM
Albuquerque, NM
12.2017

Skills

  • Communications (8 year)
  • Problem Resolution (5 years)
  • Time management (8 years)
  • Typing (8 year)
  • Cleaning (8 years)
  • Client Services (3 years)
  • Appointment Scheduling (3 years)
  • Cooking (3 years)
  • Documentation (5 years)
  • Medication Administration (3 years)
  • Negotiation (3 years)
  • Hospitality (10 years)
  • Word (8 years)
  • Windows Xp (8 years)
  • Applied Behavior Analysis
  • Autism Experience
  • Special Education
  • Behavioral Health
  • Behavioral Therapy
  • Tutoring
  • Experience with Children
  • Developmental Disabilities Experience
  • Teaching
  • Conflict Management
  • Caregiving
  • Data Collection
  • Microsoft Excel
  • Microsoft Word
  • Customer service
  • Microsoft Office
  • English
  • Behavior Management
  • Nonviolent Crisis Intervention
  • Professional referral network
  • Evidence-based practices
  • Behavior intervention
  • Teacher Training
  • Individualized Education Plans
  • Resource advocacy
  • Strategic Planning
  • Cultural Competency
  • Individual support
  • Positive Reinforcement
  • Behavioral support
  • Behavior redirection
  • Treatment Plans
  • Emotional Support
  • Faculty Training
  • Crisis intervention strategies
  • BIP understanding
  • Program Development
  • Individual and family support
  • Behavioral analysis
  • Behavior Modification Techniques
  • Verbal and written communication
  • Developmental Disabilities
  • Remote Office Availability
  • Attention to Detail
  • Google Drive
  • Multitasking Abilities
  • Problem Resolution
  • Critical Thinking
  • Flexible and Adaptable
  • Self-Directed
  • Team building
  • Research
  • Written Communication
  • Dependable and Responsible
  • Customer Service
  • Organization and Time Management
  • Task Prioritization
  • Progress Monitoring
  • Self-care strategies
  • De-Escalation Techniques
  • Professional Networking
  • Documentation
  • Multicultural Competence
  • Documentation And Reporting
  • HIPAA Compliance
  • MS Office
  • Client Advocacy
  • Collaborative Approach
  • Analytical and Critical Thinking
  • Calm Under Pressure

Certification

  • CPR (10/01/17 - 02/01/22)
  • Driver's license
  • RBT Certification
  • First Aid Certification

Additional Information

I have plenty of work experience and many skills. My passion is helping others and always providing resources. I have a bachelor’s degree in psychology with a concentration in Substance abuse and Addiction. I am currently obtaining my master’s in Clinical Mental Health Counseling. I am in my second year. I have been accepted into Chi Sigma Iota. CSI is an international honor society that values academic and professional excellence in counseling. I am also a member of Golden Key International Honor Society. Golden Key is built on the pillars of academics, leadership, and service. Members qualify when they are in the top 15% of their class. I am a very hard worker and take pride in everything I do.

Timeline

District Behavior Specialist

Albuquerque Public Schools
07.2023 - Current

Behavior Interventionist/ One to one

Albuquerque Public Schools
08.2022 - 07.2023

Captionist

Rev
10.2021 - Current

Dispatcher

Agero Roadside Assistance
09.2020 - 11.2021

Registered Behavior Technician (RBT)

Centria Autism Healthcare
02.2018 - 04.2020

Personal Care Assistant

Consumer Direct Care Network
05.2017 - 02.2018

Personal care assistant

Angel Touch Personal Care
01.2011 - 05.2017

Master’s in Clinical Mental Health Counseling -

Walden University

Bachelor’s in psychology -

Walden University

Associates in Human Services -

CNM

Similar Profiles

CREATE PROFILE
Kaila Lopez