Kaila Maguire
Boise,ID
Summary
Business-minded professional tackling any job task with gusto and precision.
Versatile knowledge from work achieved in many retail stores and several departments and professionally trained for 2 major corporations.
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Medical Receptionist
Tree City Eyecare
Boise, Idaho
03.2023 - 09.2023
- Greeted and checked in patients, updating patient information in the computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Processed referrals for specialist care when requested by physicians or patients.
- Checked patients in and out for appointments and collected co-payments.
Customer Service Representative 1
State Of Idaho Dept Of Insurance
Boise, ID
09.2022 - 02.2023
- Worked for Senator Dean Cameron for the Department of Insurance.
- Received checks and cash, and created the daily deposit for the state Treasury, as well as entering into the state controller's account system of monies in checks and cash.
- Buyer for the Department of Insurance for purchase orders and creating purchase orders through Office Business Systems, Office Depot. Once approved, to order and be fiscally responsible and transparent in all fiscal purchasing. Making sure estimate of purchase order was in line with approval.
- Managed daily bookkeeping functions with Excel spreadsheets, Microsoft Word for creating letters/emails to vendors, the public, etc.
- Answered a multi-line phone system for a staff of 72 people on the first or second ring. Help the public and send them to the correct person or department while maintaining the best level of professionalism, caring, and help.
Front End Manager and Bookkeeper
Lucky's of California
Sonoma And San Bruno, CA
11.2021 - 05.2022
- Managed cash flow of store, including cashier operations, bookkeeping, and security.
- Managed customer complaints and rectified issues to complete satisfaction.
- Put together a schedule for the floor staff, taking into account their skill sets and coverage needs.
- Cultivated strong customer relations and developed effective customer service standards.
Grocery Team Member
Safeway
Multiple Locations, CA
10.2015 - 12.2020
- Trained as a checker, first training
- Trained in produce dept, opened, and closed dept.
- Trained in cut produce and packaging.
- Trained to manage self-checkout.
- Trained in the floral department. Ordering merchandise.
Retail Associate
Target Corporation
Morgan Hill, CA
10.2019 - 01.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Transferred to Dairy department.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
- Placed prices and descriptive signage to enhance displays and promote items.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Increased store sales by cross-selling complementary items.
Office Manager/Arch Assist
Chris Ridgway Architects, Inc.
Half Moon Bay, CA
04.2002 - 06.2006
- accounts payable and receivable.
- Calendar scheduling for clients and contractors/builder.
- Managed office inventory and placed new supply orders.
Education
High School Diploma -
El Camino High School
South San Francisco, CA06.1985
Some College (No Degree) - General Studies
College of San Mateo
San Mateo, CASome College (No Degree) - General Studies
Skyline College
San Bruno, CASkills
- Team Leadership
- Merchandising Expertise
- Cash Transactions
- Problem Resolution
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Cash Flow Management
- Listening Skills
- Administrative Skills
- Fluent in Italian
Timeline
Medical Receptionist
Tree City Eyecare
03.2023 - 09.2023
Customer Service Representative 1
State Of Idaho Dept Of Insurance
09.2022 - 02.2023
Front End Manager and Bookkeeper
Lucky's of California
11.2021 - 05.2022
Retail Associate
Target Corporation
10.2019 - 01.2020
Grocery Team Member
Safeway
10.2015 - 12.2020
Office Manager/Arch Assist
Chris Ridgway Architects, Inc.
04.2002 - 06.2006
High School Diploma -
El Camino High School
Some College (No Degree) - General Studies
College of San Mateo
Some College (No Degree) - General Studies
Skyline College
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