Kaila Melton
Sport Clips
Peyton,CO
8
years of professional experience
Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.
Work History
Assistant Manager/Stylist
5 Years 5 Months- Led shifts and provided high-quality customer service by resolving issues and de-escalating concerns.
- Monitored business performance through daily reports and tracked employee productivity to identify improvement areas.
- Executed cash handling procedures and balanced registers daily to ensure financial accuracy.
- Managed inventory by receiving, processing, and entering product orders to maintain stock availability.
Stylist
9 Months- Trusted Key Holder managed store security, cash handling, and opening/closing operations.
- Delivered customer service by resolving issues, de-escalating concerns, and ensuring satisfaction across in-person, online, and phone interactions.
- Executed cash handling procedures and balanced registers to ensure accurate financial reporting.
Assistant Office Manager
9 Months- Executed clerical tasks including electronic filing, data entry, and email correspondence to support office operations.
- Provided excellent customer service by addressing inquiries, resolving concerns, and ensuring a positive customer experience.
- Maintained organized confidential records and supported daily administrative operations to ensure office efficiency.
- Completed clerical tasks including electronic filing, data entry, and email correspondence.
- Organized confidential records and streamlined daily administrative operations to enhance office efficiency.
Hair Stylist/Key Holder
1 Year 1 Month- Data & Cash Reconciliation: Balanced daily register and handled cash with meticulous auditing of transactions and financial logs, ensuring zero discrepancies.
- Acted as a trusted key holder for total store security, overseeing opening/closing procedures and safeguarding key assets under strict operational standards.
- Data & Cash Reconciliation: Executed precise daily register balancing and cash handling protocols, meticulously auditing transactions and financial logs to ensure zero discrepancies.
- Entered daily sales data, store reports, and inventory updates into the system.
Data Entry/Call Center Specialist
5 Months- Processed high-volume, complex equipment orders with zero-error tolerance.
- Managed multi-line phone system, effectively handling high daily volume of inbound customer inquiries, order updates, and service requests.
- Data Integrity: Cross-referenced order forms, shipping details, and inventory records against internal databases to ensure 100% precision before fulfillment.
- Communicated order updates, delivery schedules, and tracking information to team coaches and coordinators, facilitating smooth customer experience.
Education
Associate of Arts - Business Administration And Management
Cosmetology License
Professional training in cosmetology and salon management.
Highschool Diploma
Skills
Customer relations
Customer service
Inventory management
Decision-making
Problem-solving
Time management
Organizational skills
Skilled at working collaboratively in team settings while also taking initiative to complete tasks independently.
Task delegation
Conflict resolution
Retail operations
Data entry
Microsoft Word
Microsoft Excel
Accuracy and attention to detail
Timeline
Assistant Manager/Stylist
Sport Clips
04.2021 - CurrentRead More
Stylist
Bishops Cuts and Color
07.2020 - 04.2021Read More
Assistant Office Manager
Elements Massage
02.2020 - 11.2020Read More
Hair Stylist/Key Holder
Supercuts
12.2018 - 01.2020Read More
Data Entry/Call Center Specialist
Omni Cheer
04.2018 - 09.2018Read More
Pikes Peak Community College
Associate of Arts from Business Administration And Management
Read More
Bellus Academy-Poway
Cosmetology License
Read More
Poway High School
Highschool Diploma
Read More
AWARDS
Heart of a Champion Award - An award that represents kindness, integrity and superb team leading - Sport Clips, Platinum, Pro and All Star Stylist - Awards that represent how well the stylist is performing, in terms of metrics, for the company out of hundreds of other stylists. - Sport Clips