Kaila Meshack

• Increased occupancy rates from 76% to 93% within 15 months during a mass vacating of the downtown market by effectively marketing available units and more recently utilizing the LRO platform to maximize profit.
• Currently partnering with F&C construction on extensive balcony project assisting administrative records, plans scheduling, and resident relations with relocations.
• Improved and maintained positive resident relationships, ensuring clear communication and prompt resolution of any and all concerns and maintained open lines of communication through resident portal updates and newsletters.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards and improving curb appeal
• Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
• Monitored market trends closely, adjusting rental rates accordingly with the LRO platform to remain competitive within the downtown market.
• Manage rent collection, CAM concerns, billing, and maintenance with retail tenants, including a major grocery store.
• Maintain operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
• Instilled F&C standard policies and procedures within the team of 8 amazing people I am entrusted with leading and created new procedures to maintain Axis to its highest standards.
• Monitor all areas of daily operations to provide timely and accurate daily, weekly and monthly reports.
• Overseeing capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
• Complete preliminary draft of annual budget.

Continued previous job description while aligning myself accordingly to Barrett and Stokely standards, vision, and values.

• Submit required reports to stakeholders on a weekly and monthly basis, including month-end financial report analysis and budget variance reports.
• Proactively manage rent collection to maintain delinquency under 1% each month.
• Facilitate a smooth transition during property sale, collaborating with brokers and submitting all requested additional reports in a timely manner
• Regularly update and review advertising, marketing techniques, and social media accounts.
• Maintain communication with vendors and contractors regarding work scheduling, billings, property projects, vendor relations, and COIs
• Mentor and train office and maintenance staff, motivating them to achieve monthly goals. Continuously re-evaluate policies and devise new methods to achieve property goals.
• Implement guest suites as resident amenity and added revenue source.

• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
• Streamlined rent collection process for improved cash flow and reduced delinquencies.
• Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
• Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
• Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
• Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and on site team.

• Review and update advertising/marketing sources including social media accounts

• Manage rent collection, oversee resident upgrades, and handle eviction processes.
• Maintain low delinquency rates (under 1%) and actively work towards increasing occupancy.
• Effectively communicate lease terms to new residents.
• Facilitate loan applications and clearly communicate the terms of the loan contract.
• Handle bill coding, cost estimates, advertising/marketing, and title-work.
• Recruit, hire, and manage a team of 7, including maintenance and ground personnel, as well as home remodelers.
• Dedicate efforts to achieving sales goals and enhancing Net Operating Income (NOI).