Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaila Pryce

Suitland,MD

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction, excels in calendar management, scheduling, data entry, and database administration. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Runway Studio Salon
01.2022 - Current
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Handled assignments independently with good judgement and critical thinking skills.

Merchandising Support

Macy's
10.2019 - 02.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Verified products appeared at correct locations in proper quantities.
  • Collaborated with sales team to identify and fulfill customer needs.

Sales Associate

Footaction
06.2016 - 03.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Dental Assisting

Fortis Institute
Wayne, NJ
06.2024

High School Diploma -

North Point High School
Waldorf, MD
06.2014

Skills

  • Meeting Arrangements
  • Mail Handling
  • Conflict Management
  • Team Collaboration
  • Hospitality Service
  • Customer Assistance
  • Time Management
  • Confirming Transactions

Timeline

Front Desk Receptionist

Runway Studio Salon
01.2022 - Current

Merchandising Support

Macy's
10.2019 - 02.2021

Sales Associate

Footaction
06.2016 - 03.2019

No Degree - Dental Assisting

Fortis Institute

High School Diploma -

North Point High School

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Kaila Pryce