Kaila Richardson
Summary
Developed strong customer service and organizational skills in fast-paced environment. Effective at managing multiple tasks, ensuring accuracy, and delivering high-quality service. Looking to transition into the healthcare field, bringing focus on patient care, safety, and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
To-Go Specialist
Outback Steakhouse
04.2025 - Current
- Ensured compliance with food safety regulations during meal preparation.
- Communicated menu updates and specials to co-workers effectively.
- Processed payments for take-out orders accurately using POS systems.
- Provided detailed menu information regarding ingredients and preparation methods.
- Performed maintenance checks on equipment to ensure operational readiness.
- Greeted customers warmly and efficiently took orders for to-go items.
- Reported maintenance issues promptly, facilitating quick repairs.
- Monitored expiration dates to guarantee ingredient freshness in meals.
Front of House Team Member
Culver's
07.2022 - 07.2023
- Stored food in designated containers to prevent spoilage and maintain quality.
- Collected and returned dirty dishes for effective cleaning and sanitation.
- Observed and enforced food safety regulations to ensure compliance.
- Transported food orders from kitchen to tables for timely service.
- Utilized manual and electric appliances to clean, peel, and trim foods efficiently.
- Cleaned and sanitized work areas, equipment, and dishes to uphold hygiene standards.
- Arranged tables and decorations according to client specifications for events.
- Tracked inventory levels of food supplies and beverages to optimize stock management.
Front of House Team Member
Chick-fil-A
12.2021 - 07.2022
- Monitored customer food preferences to determine focus of sales efforts.
- Arranged tables and decorations according to client specifications.
- Collected and returned dirty dishes to kitchen for washing.
- Scheduled use of facilities or catering services for events.
- Followed established recipes to prepare menu items.
- Cleaned and sanitized work areas, equipment and dishes.
- Observed and enforced food safety regulations.
- Liaised with kitchen staff to facilitate prompt and seamless service.
- Stored food in designated containers and storage areas to prevent spoilage.
- Sourced ingredients for planned menus ahead of time.
- Loaded dishes, glasses and tableware into dishwashing machines.
Education
High School Diploma -
James B Hunt High School
Wilson, NC06-2025
Skills
- Customer engagement and satisfaction
- Creative problem solving
- Inventory management and organization
- Attention to detail
- Team collaboration and communication
- Time management skills
- Flexibility and adaptability
- Phone etiquette and professionalism
- Cleanliness standards
- Quick learning ability
- Continuous improvement mindset
- Strong multitasking
Certification
- Basic Life Support
- CPR
- Stop the Bleed
References
References available upon request
Timeline
To-Go Specialist
Outback Steakhouse
04.2025 - Current
Front of House Team Member
Culver's
07.2022 - 07.2023
Front of House Team Member
Chick-fil-A
12.2021 - 07.2022
High School Diploma -
James B Hunt High School