KAILYNN D. WILLIAMS
ROSHARON,TX
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Front End Cashier
Home Depot
Pearland, TX
05.2023 - Current
- Greeted customers warmly and asked if they needed help.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Verified customer purchases with valid identification.
- Assisted customers in locating items throughout the store.
- Operated electronic scanners to enter product information into computer system.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Processed sales, returns and exchanges using POS register system.
- Kept register terminal area and store clean and orderly.
- Counted and balanced cashier drawers.
Front Desk Receptionist
K2K Tax & Financial Services
Rosharon, TX
12.2022 - 04.2023
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Completed basic bookkeeping and document filing.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Scheduled appointments and maintained and updated appointment calendars.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Delivery Driver
Tiff's Treats Cookie Delivery
Pearland, TX
09.2022 - 01.2023
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Presented order bills and collected payments for deliveries.
- Kept accurate logs of all deliveries and trips.
Cashier
Chic-Fil-A
Pearland, TX
08.2019 - 11.2019
- Greeting guests, collecting payments, using scanning devices, taking food to guest, taking guest orders, and accommodating guests
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Hostess
Pappadeaux Seafood Restaurant
Houston, TX
02.2019 - 08.2019
- Greeting guests, escorting guest to next available tables, assisting guest if they have questions or concerns, and taking reservations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Answered phones promptly to record and confirm reservations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Monitored dining area to assess server capacity and estimate wait times.
Head Retail Cashier
Arby’s
08.2018 - 02.2019
- Greeting customers, collecting payments, using scanning devices, answering to customer inquiries, accepting customer returns, and counting the money in the cash drawer.
Education
High School Diploma -
Shadow Creek High School
Pearland, TX06.2019
Skills
- Basic Math
- Interpersonal Communication/Written and Verbal Communication
- Time Management
- Grasp on to new task swiftly
- Efficient
- Willing to learn
- Product Knowledge
- Telephone Etiquette
- Customer Service
- Dispute resolution
- Dependability
- Administrative skills
- Listening skills
- Customer assistance and interaction
- Appointment confirmation
- Email and telephone decorum
Timeline
Front End Cashier
Home Depot
05.2023 - Current
Front Desk Receptionist
K2K Tax & Financial Services
12.2022 - 04.2023
Delivery Driver
Tiff's Treats Cookie Delivery
09.2022 - 01.2023
Cashier
Chic-Fil-A
08.2019 - 11.2019
Hostess
Pappadeaux Seafood Restaurant
02.2019 - 08.2019
Head Retail Cashier
Arby’s
08.2018 - 02.2019
High School Diploma -
Shadow Creek High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
SABRINA SIKDERSABRINA SIKDER
Store Connectivity Specialist at HOME DEPOT HOME SERVICES, HVACStore Connectivity Specialist at HOME DEPOT HOME SERVICES, HVAC
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Carrie CyrusCarrie Cyrus
Sr. Infusion Insurance Liaison / Epic Super User at Houston Methodist Sugar Land HospitalSr. Infusion Insurance Liaison / Epic Super User at Houston Methodist Sugar Land Hospital