Kailah Garcia
Beaumont,CA
Summary
Proven Shift Supervisor with a track record of enhancing customer satisfaction at KFC through exceptional service and problem-solving skills. Adept at handling money transactions and fostering teamwork, I excel in fast-paced environments, consistently prioritizing guest relations and operational efficiency. My background also includes sales roles at Capri Holdings and Columbia Sportswear, where I honed my communication and multi-tasking strengths.
Overview
7
7
years of professional experience
Work History
Sales Associate
Capri Holdings
05.2023 - Current
Ensured optimal guest satisfaction by offering personalized assistance.
Sales Associate
Columbia Sportswear
02.2022 - 01.2023
Processed customer transactions swiftly and accurately.
Steward
Morongo Casino
07.2019 - 06.2020
Cleaned and sanitized kitchen utensils, cookware, and dining ware.
Shift Supervisor
KFC
12.2017 - 07.2019
Managed money transactions and orders, conducted inventory counts, and restocked supplies.
Provided outstanding customer support and addressed all concerns promptly.
Education
New Horizons
Banning, CA03.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Client service
- Conflict resolution
- Store opening and closing
- Complex Problem-solving
- Professional demeanor
- Guest relations
- Policy and procedure adherence
- Fraud detection
- Verbal and written communication
- Service oriented
- Calm demeanor
- Hospitality and accommodation
Timeline
Sales Associate
Capri Holdings
05.2023 - Current
Sales Associate
Columbia Sportswear
02.2022 - 01.2023
Steward
Morongo Casino
07.2019 - 06.2020
Shift Supervisor
KFC
12.2017 - 07.2019
New Horizons
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