Kailash Budathoki
Madison,Wisconsin
Summary
A skilled professional with a solid foundation in manufacturing and retail, experienced in operating industrial machinery and providing exceptional customer service. Previous roles include machine operator and cashier. As a machine operator, gained hands-on experience in producing goods. In the cashier role, honed customer service skills, handled cash transactions, and contributed to overall store operations.
Overview
8
8
years of professional experience
Work History
Machine Operator
Ultra Tec
01.2021 - 08.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Efficiently set up and adjusted equipment to reduce machine downtime by 20% and increase production efficiency by 15%.
- Prioritized safety by meticulously following company and OSHA regulations, resulting in a 0% accident rate during employment..
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Cashier
Hyvee
06.2016 - 11.2017
- Provided exceptional customer service by warmly welcoming customers, actively listening to their needs, and offering personalized recommendations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained strict financial control by ensuring a balanced cash drawer and accurate accounting at the end of each shift, resulting in a 0% error rate in financial reporting.
- Efficiently handled customer inquiries and issues related to returns, refunds, and transaction problems, resolving them promptly and professionally, leading to a 95% customer satisfaction rating.
Education
Associate Degree in Finance -
Madison Area Technical College
Madison, WI05.2026
High School Diploma -
West High School
30 Ash St, Madison, WI 5372601.2020
Skills
- Attention to Detail
- Microsoft Excel proficiency
- Budgeting and Planning
- Cash Management
- Customer Service
- Strong Work Ethic
Timeline
Machine Operator
Ultra Tec
01.2021 - 08.2024
Cashier
Hyvee
06.2016 - 11.2017
Associate Degree in Finance -
Madison Area Technical College
High School Diploma -
West High School
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