Summary
Overview
Work History
Education
Skills
Timeline
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Kaile Kyle

Phoenix,AZ

Summary

Hardworking and dependable candidate with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

14
14
years of professional experience

Work History

Flight Attendant

American Airlines
04.2012 - 10.2023
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Customer Service Manager

IPic Theaters
01.2010 - 01.2012
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Bachelor of Science - Marketing

University of Nebraska - Lincoln
Lincoln, NE

Skills

  • Teamwork
  • Communication
  • Problem Solving
  • Crew Coordination
  • Brand Promotion
  • Emergency Situations Management
  • Typing
  • Work Ethic

Timeline

Flight Attendant

American Airlines
04.2012 - 10.2023

Customer Service Manager

IPic Theaters
01.2010 - 01.2012

Bachelor of Science - Marketing

University of Nebraska - Lincoln

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Kaile Kyle