Dynamic and results-driven professional with a proven track record at Glacier Under Canvas, where I led a team to boost sales by 50%. Adept in customer engagement and POS system operation, I excel in fast-paced environments, ensuring exceptional service and fostering strong team collaboration. Committed to maintaining high standards and enhancing customer satisfaction.
Provide excellent customer service while taking and delivering orders promptly. Effectively multitasked within a fast-paced environment. Remain calm and poised during busy periods, promoting great customer service to guests. Engage with customers to provide recommendations, and enhance their experience. Handle cash transactions accurately while processing payments efficiently. Including credit transactions on a POS system. Mixed and served a variety of cocktails and beverages for diverse clientele. Maintain knowledge of bar and menu options to prepare drinks and make food recommendations. Ensured compliance with health regulations and responsible alcohol service practices. Perform opening and closing duties including restocking supplies. Developed good working relationships with fellow employees through effective communication.
Stock inventory by following company guidelines for placement and rotation. Organize merchandise on shelves to enhance product visibility and accessibility. Collaborate with team members to maintain a clean and safe work environment. Assist customers in locating products and providing information about items. Utilize equipment such as pallet jacks and forklifts for efficient stocking operations. Participate in training new staff on stocking procedures and safety protocols. Maintain neat, safe and orderly workspace to prevent accidents and injuries. Including tools and machinery. Operate farm equipment for planting, cultivating, and harvesting crops. Monitored weather conditions to optimize planting and harvesting schedules.
Supervised daily cafe operations and ensured smooth workflow among staff. We Implemented food safety protocols to uphold health standards in the cafe. Maintained a positive and healthy work environment for employees.Trained new employees on cafe procedures and customer service expectations. Prioritized exceptional customer service standard. With excellent team collaboration we doubled our sales by 50% from the previous year. Managed inventory levels and ordered supplies to maintain stock availability. Organized daily shift schedules. Coached staff on strategies to enhance performance and improve customer relations. Resolved customer complaints promptly to enhance customer satisfaction experience.
Assembled products according to specific orders. Welded assembled parts while preparing additional components. Inspected all incoming parts for quality assurance. Maintained a clean and organized work area for subsequent shifts. Exceeded daily production quotas consistently. Developed corrective action plans in collaboration with operators for error resolution. Ensured high-quality welds by conducting thorough inspections of completed assemblies. Followed safety protocols to promote workplace safety standards.
Provided exceptional service that reflected restaurant standards and core values. Managed food and beverage orders efficiently and accurately. Collaborated with kitchen staff to ensure timely food preparation. Maintained cleanliness and organization of dining areas and service stations. Handled guest inquiries and resolved issues promptly and professionally. Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members. Responded quickly to customer complaints or special requests in a professional manner.
Prepared fresh sandwiches according to customer orders and preferences. Assisted customers with menu selections and provided excellent service. Collaborated with team members to ensure efficient sandwich assembly process. Operated kitchen equipment, including slicers, grills, and ovens safely. Followed food safety guidelines to ensure quality and freshness of ingredients. Maintained cleanliness and organization of food preparation areas and equipment. Trained new employees on sandwich preparation techniques and customer service standards. Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Warmly greeted and seated guests efficiently in high-traffic dining areas. Provided attentive service by addressing customer needs promptly. Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions. Managed transactions through cash, card, and checks accurately. Bussed tables to maintain cleanliness and ensure quality. Maintained cleanliness and organization of the front-of-house area consistently.