Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailee Bottger

Lakeside,CA

Summary

Adept at leading teams and enhancing customer satisfaction, my tenure at Panera Bread showcased my ability to mentor new members and spearhead projects, ensuring quality and timely delivery. Skilled in multitasking and complaint resolution, I excel in fostering a positive environment and improving daily workflows, demonstrating both strong organizational abilities and a commitment to excellence. I take pride in my strong nature to adapt quickly and overcome new learning curves and challenges. I strive to grow my career with a company and prove myself as a young, unhindering woman.

Overview

3
3
years of professional experience

Work History

Team Lead

Panera Bread
Santee, CA
08.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.

Hostess

Junction Bar And Grill
El Cajon, CA
12.2022 - 10.2023
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Foothills Christian High School
El Cajon, CA
05.2021

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Complaint resolution
  • Corporate Social Responsibility
  • Daily workflow improvement
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Organization and Time Management

Timeline

Hostess

Junction Bar And Grill
12.2022 - 10.2023

Team Lead

Panera Bread
08.2021 - Current

High School Diploma -

Foothills Christian High School