Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailee Bridges

Odessa

Summary

Dynamic sales professional with a proven track record at Loaded Dice Safety, adept at driving revenue growth through strategic initiatives and optimizing team performance. Skilled in hair product sales and conflict resolution, I excel in fast-paced environments, consistently exceeding targets while fostering strong customer relationships and enhancing team productivity.

Professional, reliable team player with background in customer service and operations in fast-paced environments. Known for enhancing team collaboration and achieving results through adaptability and effective communication. Skilled in managing inventory, providing excellent customer service, and maintaining clean and safe workspace.

Overview

13
13
years of professional experience

Work History

Inside Sales

Loaded Dice Saftey
09.2024 - Current
  • Coordinated closely with inside sales representatives on joint efforts or handoffs when necessary for efficient territory management.
  • Coordinated closely with inside sales representatives to follow up on leads generated from various marketing initiatives effectively.
  • Managed a high-performing inside sales team to exceed company targets and quotas consistently.
  • Streamlined the inside sales process by identifying inefficiencies and implementing improvements, thereby increasing productivity.
  • Mentored new Inside Sales Advisors, providing guidance on best practices for achieving success in the role.
  • Streamlined the inside sales process for improved efficiency and quicker response times to client inquiries.
  • Demonstrated flexibility and adaptability by successfully managing accounts across various industries, showcasing versatility as an Inside Sales Account Manager.
  • Enhanced revenue growth by implementing strategic inside sales initiatives and optimizing team performance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Manager

Serendipity. A Hair Salon
09.2017 - 02.2021

I managed a hair salon, my tasks varied from greeting clients, taking payments, booking appointments, engaging with clients daily, selling hair products, keeping the salon cleaned, helping hair stylist's with different tasks. I also helped with social media platforms for the company.

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Private Nanny

Various Families
08.2014 - 08.2017

I nannied for various different families throughout my college years. I also babysat throughout high school. I would pick up three different children after school was let out and then I would do after school activities that each child had. I would help with homework. I kept these same children through the summers as well, I would watch them from 7:30 am until the parents were off of work.


  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Assisted with homework and school projects, fostering a love for learning in the children.
  • Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
  • Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
  • Encouraged social interactions through playdates, group outings, and community events.
  • Planned special outings or themed days around children's interests or areas of study in their school curriculum.
  • Taught children everyday skills and language.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
  • Managed medical appointments, ensuring regular check-ups and vaccinations were up-to-date for each child.
  • Taught children basic life skills, manners and personal hygiene.
  • Assisted with light housekeeping duties as well as running errands.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Provided developmentally appropriate activities for children.
  • Transported children to and from activities using personal or family vehicle.
  • Monitored children's play activities to verify safety.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Helped children complete homework assignments and school projects.
  • Supervised children on playground to help develop physical and social skills.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Encouraged children to be understanding and patient with others.

Sales Associate

Sun Tan City
01.2012 - 07.2014

I worked part time (after school) at Sun Tan CIty.


  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Associate of Applied Science - Phlebotomy

Odessa College
Odessa, Tx
01-2017

High School Diploma -

Permian High School
Odessa, Texas
05-2014

Skills

  • Hair Product Sales
  • Sales orders
  • Retail sales professional
  • Ticket sales

Timeline

Inside Sales

Loaded Dice Saftey
09.2024 - Current

Manager

Serendipity. A Hair Salon
09.2017 - 02.2021

Private Nanny

Various Families
08.2014 - 08.2017

Sales Associate

Sun Tan City
01.2012 - 07.2014

Associate of Applied Science - Phlebotomy

Odessa College

High School Diploma -

Permian High School
Kailee Bridges