Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailee Heiss

Omaha,NE

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience

Work History

Recruiter/Sales Trainee

Actalent Engineering And Construction
02.2023 - Current
  • Supported client acquisition strategies with pipeline management and lead qualification.
  • Sourcing and cold-calling qualified STEM professionals through various recruiting tools.
  • Collaborate with Hiring Managers to understand their needs.
  • Communicate employment opportunities and preparing consultants for their new roles
  • Perform critical relationship-building activities such as consulting and ensuring career satisfaction and engagement.


Inside Sales Representative

WillScot Mobile Mini
09.2021 - 09.2022
  • Conduct prospecting calls via Dodge reports, corporate marketing lists, and referrals. Respond to all incoming leads daily.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Follow up with every customer/opportunity to minimize risk of losing business.
  • Proactively sell new offerings to all customers.
  • Maintain and grow relationships with major customers to ensure best value is achieved.
  • Effectively follow KPI goals and objectives, track progress versus goals, and make adjustments as needed.

Sales Support Specialist

WillScot Mobile Mini
02.2021 - 09.2021
  • Provide support to the customer regarding products offered, payments and credit memos, update purchase orders or addresses, process invoices.
  • Collect information for the assigned sales representative.
  • Understand products and create leads and/or contracts for the assigned sales representative.
  • Respond to customer requests in a timely manner to ensure excellent customer service.
  • Interact with individual branches and sales representatives to fulfill customer needs.
  • Assist the billing department with account discrepancies such as write offs and credit memos.
  • Assists with training new employees within the department.

Office Coordinator

Gethsemane Church + Academy
01.2018 - 01.2021
  • Welcomes students, parents and visitors to the school; in person or over the phone.
  • Directs visitors to their requested area of the school and church.
  • Follows security measures to ensure the safety of the students and faculty.
  • Responsible for collecting and filing enrollment paperwork for new students to comply with state licensing.
  • Assists with accounts payable.
  • Responsible for planning community service projects, filming, editing and uploading promotional videos, manages and implements social media posts.

Education

High School Diploma -

Corona Del Sol High School
Tempe, AZ
05.2016

Skills

  • Interpersonal Communication Skills
  • Relationship Development
  • Key Performance Indicators (KPI)
  • Driving Revenue
  • Expertise in Cold Calling
  • Serve Customers
  • Closing Sales

Timeline

Recruiter/Sales Trainee

Actalent Engineering And Construction
02.2023 - Current

Inside Sales Representative

WillScot Mobile Mini
09.2021 - 09.2022

Sales Support Specialist

WillScot Mobile Mini
02.2021 - 09.2021

Office Coordinator

Gethsemane Church + Academy
01.2018 - 01.2021

High School Diploma -

Corona Del Sol High School

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Kailee Heiss