Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Past and current Volunteering
References
Timeline
Generic

Kailee Humphrey

Prospect,OH

Summary

Focused individual with over 5 years of success in leadership and staff supervision. Successful at promoting improvements in customer and business relations. Individual with great communication and quick critical thinking skills for various situations and circumstances. Always putting my best foot forward and looking to strive.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Caregiver

Right At Home Senior Care
Dublin, OH
08.2023 - Current
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.

Flex Supervisor

Sheetz
Columbus, OH
07.2022 - 08.2023
  • Assisted in resolving customer complaints and inquiries.
  • Monitored performance of employees and provided feedback for improvement.
  • Provided leadership to ensure team members followed company policies and procedures.
  • Ensured compliance with food safety regulations and standards.
  • Stepping in leadership roles for a store team I haven't worked with yet to maintain their standards while their usual store management attend meetings or other obligations related to business needs.

Supervisor

Inter-Con Security
Dublin, OH
11.2021 - 07.2022
  • Collaborated with team leaders on quality audits.
  • Supported accident investigations and prepared related paperwork.
  • Microsoft trained as well as easily able to adjust to multiple online systems.
  • Enforced access control measures in accordance with established procedures.
  • Maintained accurate logs of all security related activities.

Care Manager

Sunrise Senior Living
Dublin, OH
09.2021 - 11.2021
  • Caregiver and an extra hand to residents that attend and live in the facility.
  • Assisted clients in developing and achieving short-term and long-term goals.
  • Provided advocacy for clients to ensure their needs are met through appropriate services.
  • Educated family members about patient's condition, treatments and available resources.
  • Proper documentation for medical needs and schedule adjustments.

Transport Security Officer

Columbus International Airport
Columbus, OH
01.2019 - 09.2021
  • Opened the door to meeting others and leveling up in experiences with situations and newer perspectives
  • Ended my career there on the behavioral detection team
  • TSA taught me how to properly adjust to many new and even recurring situations in life
  • Confirmed visitor identification prior to granting entry into the building.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Assisted with crowd control during large events held at the facility.

Apple Inc. (Closed Branch)

Teleperformance
Hilliard, OH
09.2018 - 01.2019
  • Provided technical support to clients via phone, email, and remote access.
  • Conducted research into software solutions to meet customer needs.
  • Removed and replaced old hardware during routine upgrades and system repairs.
  • Assisted customer in understanding products, components and systems using technical demonstration.

Voice and Internet Rep

Spectrum
Columbus, OH
03.2018 - 09.2018
  • WiFi and internet repair.
  • Helped develop good quick problem solving skills.
  • Conducted outreach calls to help assist busy off the phone customers as well as customers that need more step by step help.
  • Up to date on new and old technical issues to help better assist customers.
  • Identified needs of customers promptly and efficiently.

Crew Member

McDonald’s
Circleville, Ohio
08.2017 - 03.2018
  • Working on register, making and serving food, working on sanitation, and striving for customer satisfaction
  • Was a great opportunity to learn hospitality and proper cleaning techniques.
  • Learned great multitasking skills.
  • Maintained a clean and positive environment for employees and customers.

Education

High School Diploma -

Sparta High School
Sparta, WI
05.2017

Skills

  • Public Safety
  • Office Administration
  • Basic computer knowledge
  • Behavioral Management
  • Conflict Resolution
  • Healthcare knowledge
  • Incident Management
  • Outgoing Personality
  • Quick to learn
  • Thorough
  • Physical Labor

Affiliations

  • Backpacking
  • Photography
  • Art
  • Camping
  • Always looking to learn more
  • Stay Active

Certification

  • CPR Certified
  • First Aid Certified
  • OSHA Construction Site Operations Cert.
  • OPOTA Certified
  • DODD Certified

Past and current Volunteering

  • Food to plate donation organization volunteer.
  • Local soup kitchens and food drive helper.
  • Volunteering for organized events for foster children their families.
  • Music therapy musician for participating patients at VA.
  • Taking kids out for hikes to learn about nature and get more involved with the outdoors
  • Organize road side clean ups locally.
  • Lawn care management for the elderly or disabled.

References

References available upon request.

Timeline

Caregiver

Right At Home Senior Care
08.2023 - Current

Flex Supervisor

Sheetz
07.2022 - 08.2023

Supervisor

Inter-Con Security
11.2021 - 07.2022

Care Manager

Sunrise Senior Living
09.2021 - 11.2021

Transport Security Officer

Columbus International Airport
01.2019 - 09.2021

Apple Inc. (Closed Branch)

Teleperformance
09.2018 - 01.2019

Voice and Internet Rep

Spectrum
03.2018 - 09.2018

Crew Member

McDonald’s
08.2017 - 03.2018

High School Diploma -

Sparta High School

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Kailee Humphrey