Summary
Overview
Work History
Education
Skills
Timeline
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Kailee Lee

Oakley,Utah

Summary

I was working as one of the Lead Medical Assistants at Park City Dermatology, until recently laid off due to financial business reasons. Although dermatology is my passion, I'm looking for an opportunity to branch out in the field of Medicine and experience something new. I am a results driven associate with solid administrative, customer service and financial management skills. High-energy team player dedicated to maximizing customer loyalty with exceptional support. Well-organized in planning, problem-solving and multitasking in both fast and slow paced settings.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Park City Dermatology
04.2022 - 01.2024
  • Familiar with Medical Software Advanced MD and Ema
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
  • Scheduled appointments for patients via phone and in person
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
  • Educated patients about medications, procedures and physician's instructions
  • Contacted pharmacies to submit and refill patients' prescriptions
  • Organized charts, documents and supplies to maintain team productivity
  • Documented notes during patient visits
  • Administered injections, assisted physician in surgery
  • Sold product.

Medical Assistant

Intermountain Healthcare Mountain Family Health
01.2022 - 04.2022
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Streamlined office operations by managing inventory levels and organizing storage areas.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Critical Care Technician

Intermountain Logan Regional Hospital
07.2021 - 12.2021
  • Feed, bathe, assist the RN with daily cares of the newborn, and help with any other tasks needed
  • Clear individuals and monitor both NICU and L&D doors, answer phone calls, and was in charge of making sure that the unit was stocked
  • Monitor NICU and L&D doors, answer phone calls
  • Kept facility stocked with necessary supplies, equipment and instruments
  • Printed and filed examination data records according to HIPAA patient standards
  • Improved patient care and daily task efficiency resulting in smoother operations
  • Basic front desk book keeping
  • Maintained thorough, accurate and confidential documentation in electronic medical records.

Patient Care Technician

Intermountain Park City Hospital
11.2019 - 08.2021
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.

Front Desk Associate

Massage Envy
09.2018 - 11.2019
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Managed guest check-in and check-out procedures, reservations and payments
  • Managed customer complaints and rectified issues to complete satisfaction
  • Answered phone and emails to make reservations and take guest information
  • Encouraged guests to participate in rewards programs to promote brand loyalty-Wellness Program
  • Re-engaging inactive members
  • Keeping management apprised of member concerns and following manager's policies, procedures and direction Accepting constructive criticism in a positive manner and using it as a learning tool
  • Upholding the Massage Envy brand's core values of optimism, gratitude, excellence, consistency and empathy
  • Staying updated on retail products and promotions
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

Education

Some College (No Degree) in Nursing - Nursing

Utah State University
Logan, UT

High School Diploma -

South Summit High School
05.2020

Skills

  • Decision Making
  • Book Keeping Skills
  • Detail Oriented
  • Reliable and Punctual
  • Team Player Mentality
  • Sales Expertise
  • Leadership
  • Self-Motivation
  • Adaptability
  • BLS/CPR
  • Typing Skills
  • HIPAA Compliance
  • Quick Learner
  • Hard-Working
  • Problem Solving
  • Time Management
  • Verbal and Written Communication
  • Patient Flow Management
  • Phlebotomy

Timeline

Medical Assistant

Park City Dermatology
04.2022 - 01.2024

Medical Assistant

Intermountain Healthcare Mountain Family Health
01.2022 - 04.2022

Critical Care Technician

Intermountain Logan Regional Hospital
07.2021 - 12.2021

Patient Care Technician

Intermountain Park City Hospital
11.2019 - 08.2021

Front Desk Associate

Massage Envy
09.2018 - 11.2019

Some College (No Degree) in Nursing - Nursing

Utah State University

High School Diploma -

South Summit High School

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Kailee Lee