Kailee Olson
Lakeland
Summary
Detail-oriented Human Resources professional with experience as HR Coordinator and Benefits Administrator. Expertise in benefits administration, onboarding, HRIS management, compliance, and payroll support. Manages confidential information effectively, enhances HR processes, and supports employees and leadership to drive efficient HR operations.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Benefits Administrator
National Oak Distributors Inc.
Lakeland
03.2026 - Current
- Administered employee benefits programs, including medical, dental, vision, life, retirement, and voluntary benefit plans.
- Coordinated new hire enrollments, qualifying life event changes, terminations, and annual open enrollment, ensuring accurate and timely processing.
- Educated employees on benefit plan options, eligibility requirements, and enrollment procedures while providing responsive support for benefits-related inquiries.
- Maintained accurate benefits records within the HRIS and processed employee status changes in compliance with company policies.
- Partnered with HR, payroll, insurance carriers, and third-party vendors to resolve enrollment discrepancies and ensure seamless benefits administration.
- Assisted with annual benefits renewals by preparing documentation, participating in carrier meetings, and supporting plan implementation.
- Reviewed and reconciled vendor invoices against contract terms to ensure billing accuracy and timely payment processing.
- Conducted regular audits of benefits data to identify discrepancies, maintain data integrity, and support compliance efforts.
- Safeguarded confidential employee information and ensured compliance with HIPAA and applicable benefits regulations.
- Contributed to process improvements that enhanced the efficiency and accuracy of benefits administration.
HR Coordinator
Integrated Supply Network Inc.
Lakeland
11.2024 - 03.2026
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Processed payroll, reviewing discrepancies to ensure accuracy and timely payment.
- Work in depth with UKG, by troubleshooting issues, building reports, maintaining employee records, and optimizing the HRIS platform.
- Maintained employee records in compliance with applicable laws and regulations.
- Maintained employee records using HRIS for accurate data management.
- Provided staff support by answering inquiries on benefits packages, vacation time, and HR-related matters.
- Initialized background checks for potential new hires.
HR Coordinator
Streamsong Resort
Bowling Green
06.2024 - 11.2024
- Prepared correspondence, announcements, postings, departmental emails, and memos.
- Maintain all logs (new hire, termination, transfers, performance management, department meetings, turnover reports) on an ongoing basis and prepare corresponding and assigned reports in a timely, accurate manner.
- Create and maintain all electronic personnel files, including all e-filing and logging of new hire paperwork, performance management, medical, confidential, PAFs, etc.
- Assist with logging and maintaining records for performance management, inclusive of annual reviews, disciplinary documentation, succession planning, etc., and prepare related reports as needed.
- Assist with maintaining OSHA Log and Workers Compensation Log and files. Assist with coordinating modified duties or other Workers' Compensation items.
- Prepare correspondence, announcements, postings, departmental emails, and memos as needed.
- Created engaging Team Member Newsletter to enhance communication within the team.
- Assisted employees with inquiries regarding benefits, transfers, and other HR-related topics.
- Assist with the Team member Awards & Recognition Programs and with Team member Relations Events.
- Keep team member bulletin boards and the Stream current, post memos, pictures of team member events, etc.
Cashier
Publix
Orlando
07.2019 - 02.2024
- Managed checkout process by efficiently ringing up items and resolving customer issues to enhance shopping experience.
- Maintained customer satisfaction by proactively tracking unavailable items, reporting findings to management, and providing information on special order options.
- Assisted management and other departments with additional projects and problems.
- Trained new employees to ensure proper job execution and support company success.
Marketing Assistant Intern
AssuredPartners
Lake Mary
05.2023 - 08.2023
- Established relationships with potential clients through networking events.
- Develop and maintain relationships with our COI's through follow up calls and emails. Making sure our agents get a quote out to the as soon as possible.
- Be creative with our social media post and our flyers with the help of Canva. Giving new ideas of giveaways, networking events, and fun interactive activities in the community.
- Managed various administrative duties to ensure smooth workflow and organization.: Make phone calls, file receipts, work with salesforce and Ezlynx for our CRM system, organize the calendar, plan events, email to multiple clients, etc.
HR Intern
Titan America
Orlando / Tampa
01.2020 - 05.2020
- Diligent HR intern committed to continuous learning and professional development in the field of Human Resources.
- Tracked employment and managed job postings via platforms such as Indeed.
- Handled pre-hire and new-hire paperwork using specialized employment systems to streamline onboarding process.
- Conducted orientation sessions to facilitate smooth integration of new team members into the organization.
- Participated in documenting training sessions to enhance personal skills and support organizational growth.
Education
Bachelor of Science - Business Administration, Integrated Business
University of Central Florida
Orlando, FLSkills
- Benefits management
- Benefit plan management
- Payroll processing
- HRIS proficiency
- Compliance management
- Data management
- Problem solving
- Team collaboration
- Employee Orientation
- Relationship Management
Certification
- Human Resource Guidelines
- Personal Effectiveness Tips
Honors
Deans List
Relevant Skills
Deans List
Timeline
Benefits Administrator
National Oak Distributors Inc.
03.2026 - Current
HR Coordinator
Integrated Supply Network Inc.
11.2024 - 03.2026
HR Coordinator
Streamsong Resort
06.2024 - 11.2024
Marketing Assistant Intern
AssuredPartners
05.2023 - 08.2023
HR Intern
Titan America
01.2020 - 05.2020
Cashier
Publix
07.2019 - 02.2024
Bachelor of Science - Business Administration, Integrated Business
University of Central Florida