Kailee Pete
Albuquerque
Summary
Dynamic Global Operations Director with a proven track record at Rapid Rise Marketing Dynamics, excelling in logistics management and organizational development. Spearheaded continuous improvement initiatives. Adept at mentoring teams and leveraging data analytics to drive strategic planning and operational excellence. Committed to fostering high-performance cultures.
Overview
15
15
years of professional experience
Work History
Global Operations Director
Rapid Rise Marketing Dynamics
01.2022 - Current
- Drove continuous improvement initiatives, leading to significant enhancements in overall efficiency and productivity.
- Optimized logistics networks to ensure timely delivery of products and services across multiple regions.
- Conducted regular market research analyses to keep abreast of industry trends and competitor activities for informed decision making.
- Leveraged data analytics to identify trends, inform decision-making, and drive operational improvements.
- Managed an international team of professionals, fostering a high-performance culture and promoting professional growth.
- Mentored and coached team members, fostering a collaborative environment that encouraged innovation and continuous learning.
General Manager of Operations
Wine Dive
07.2019 - 05.2020
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
Front of House Employee
Bonefish Grill Restaurants
01.2018 - 06.2019
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Visual Merchandising Supervisor
Kate Spade
06.2015 - 03.2017
- Collaborated with store managers to identify sales opportunities and develop targeted promotional campaigns.
- Conducted regular store walkthroughs to evaluate visual presentation success and areas for improvement.
- Optimized store layout by analyzing traffic flow patterns and adjusting merchandise placement accordingly.
- Oversaw window displays, creating eye-catching arrangements that attracted potential customers into the store.
Home Department Supervisor
Anthropologie
01.2013 - 01.2015
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Conducted regular audits of merchandise displays, ensuring consistency with company standards and guidelines.
- Oversaw visual merchandising projects for seasonal transitions, resulting in increased foot traffic and sales.
- Developed a productive team of associates through effective coaching, mentoring, and performance evaluations.
- Ensured compliance with company policies and procedures, maintaining a safe working environment for all employees.
Floor Supervisor
Brooklyn Industries Inc.
04.2012 - 01.2013
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
Catering Assistant
Intel
03.2011 - 01.2012
- Provided friendly, courteous service to create memorable moments for executives.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
Intern
Il Cantinone
11.2010 - 02.2011
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Opened / Closed the 1 Michelin Restaurant. All Prep work and anything needing to be done.
- Gained hands-on experience in various areas of the Resort.
Education
Digital Media Certification - CGI / AI
CNM Ingenuity
Albuquerque, NM04-2025
Health & Life Coaching Certification -
Health Coach Institute
San Francisco, CA01-2021
Associate of Arts - Italian Cuisine
Alma Scuola Internazionale Di Cucina Italiana
Colorno, Italy 02-2011
High School Diploma -
La Cueva High School
Albuquerque, NM05-2009
Skills
- Sourcing and procurement
- Organizational development
- Logistics management
- Workforce planning
- Strategic planning
Timeline
Global Operations Director
Rapid Rise Marketing Dynamics
01.2022 - Current
General Manager of Operations
Wine Dive
07.2019 - 05.2020
Front of House Employee
Bonefish Grill Restaurants
01.2018 - 06.2019
Visual Merchandising Supervisor
Kate Spade
06.2015 - 03.2017
Home Department Supervisor
Anthropologie
01.2013 - 01.2015
Floor Supervisor
Brooklyn Industries Inc.
04.2012 - 01.2013
Catering Assistant
Intel
03.2011 - 01.2012
Intern
Il Cantinone
11.2010 - 02.2011
Digital Media Certification - CGI / AI
CNM Ingenuity
Health & Life Coaching Certification -
Health Coach Institute
Associate of Arts - Italian Cuisine
Alma Scuola Internazionale Di Cucina Italiana
High School Diploma -
La Cueva High School
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