Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailee Schmid

Farmersville,TX

Summary

Dynamic professional with a strong background in customer service and patient care, notably at North Park Health and Rehabilitation. Proven ability to enhance customer satisfaction through effective issue resolution and compassionate support. Skilled in time management and critical thinking, ensuring efficient operations and a positive experience for clients and patients alike.

Overview

6
6
years of professional experience

Work History

Promoter

Zipfizz
09.2025 - 09.2025
  • Developed promotional strategies to enhance brand awareness and increase customer engagement.
  • Demonstrated product to showcase offerings and attract potential customers.
  • Analyzed customer feedback to refine promotional approaches and improve outreach effectiveness.
  • Provided product samples and information to persuade people to buy products.
  • Managed inventory of promotional materials ensuring timely availability for campaigns.

CNA

North Park Health and Rehabilitation
08.2022 - 09.2025
  • Assisted patients with daily living activities and personal care tasks.
  • Monitored vital signs and reported changes to nursing staff.
  • Maintained cleanliness of patient rooms and common areas to promote hygiene.
  • Provided emotional support to patients, enhancing their well-being and comfort.
  • Followed safety protocols and procedures to maintain a safe environment for patients.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Documented patient information and care activities in electronic health record.
  • Upheld infection control and prevention policies across different patient-facing areas.

Wal-Mart Associate

Walmart
08.2020 - 08.2021
  • Managed inventory levels to ensure product availability and minimize stock discrepancies.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer, ensuring consistency during shifts.
  • Fabrics, Hardware, and Sporting goods associate
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Monitored inventory levels, ensuring timely restocking of shelves and maintaining optimal stock availability.

Crew Member

Taco Bell
08.2019 - 06.2020
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated cash register efficiently, processing transactions accurately and maintaining balanced drawers.
  • Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
  • Adhered to food safety regulations, promoting hygiene and quality standards in food preparation areas.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

High School Diploma -

Trenton High
Trenton
05-2019

Skills

  • Patient care
  • Time management
  • Compassion and empathy
  • Attention to detail
  • Multitasking and organization
  • Critical thinking
  • Active listening
  • Flexibility and adaptability
  • Reliable team player
  • Customer service
  • Time management skills
  • Customer service excellence
  • Money handling
  • Written and verbal communication
  • Order taking
  • Issue resolution

Timeline

Promoter

Zipfizz
09.2025 - 09.2025

CNA

North Park Health and Rehabilitation
08.2022 - 09.2025

Wal-Mart Associate

Walmart
08.2020 - 08.2021

Crew Member

Taco Bell
08.2019 - 06.2020

High School Diploma -

Trenton High

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