Kailee Smith
Tyler,TX
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Altice USA
09.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
Cashier
Brookshire's Grocery
11.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Member
Braums Ice Cream And Dairy
05.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Tyler Legacy High School
Tyler, TX05.2023
No Degree - Emt Certification
Tyler Junior College
Tyler, TX05.2023
Skills
- Money Handling
- Regulatory Compliance
- Display Setup
- Order Processing
- Customer Service
- HIPAA Compliance
- Sales experience
- Written Communication
Accomplishments
-Top 10 sales in my 2nd month with altice
Timeline
Retail Sales Associate
Altice USA
09.2023 - Current
Cashier
Brookshire's Grocery
11.2021 - 04.2022
Crew Member
Braums Ice Cream And Dairy
05.2021 - 08.2021
High School Diploma -
Tyler Legacy High School
No Degree - Emt Certification
Tyler Junior College
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