Assistant
Barber Shop
- Assisted customers with booking appointments
- Cleaned, swept, folded laundry, and restocked materials
- Helped count profits and supported daily operations
KAILEENA GARCIA
Colorado Springs,CO
Summary
Creative, detail-oriented, and highly organized professional with extensive experience in digital content creation, photography, and team leadership. Proven ability to manage complex projects while leading teams to produce high-quality promotional materials that meet tight deadlines. Expertise in communication, design, and social media management, complemented by a strong commitment to training and developing new employees for success. Passionate about delivering exceptional customer service and driving brand engagement through innovative strategies.
Work History
Babysitting
- Cared for up to 5 children at a time (ages 6 months–12 years)
- Prepared meals and supervised activities
- Ensured safety and monitored behavior
Personal Shopper
Walmart
11.2023 - Current
- Provided customer service and support for online pickup orders
- Resolved customer complaints and issues promptly to maintain a positive shopping experience.
- Coordinated with other departments to meet customer needs
- Developed strong relationships with repeat customers to enhance loyalty and satisfaction.
- Provided personalized shopping experiences by understanding customer preferences and needs.
- Executed precise order selection to ensure high-quality product availability for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Digital Academy Trainer
Walmart
08.2025 - 10.2025
- Monitored metrics to identify areas for improvement
- Coordinated training schedules that aligned with operational demands and associate availability.
- Conducted inventory counts and ordered supplies
- Supported new associates by providing onboarding training and resources for a smooth transition.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Assisted customers with order concerns, issues, and general inquiries
- Collaborated with leadership to align training objectives with departmental goals and needs.
- Department metrics were the highest managers had seen in years while in roll
- Required to step down and relocate due to family member in higher position
Education
High School Graduate -
Thomas B Doherty
Colorado Springs, CO05-2024
Skills
- Team Leadership & Management
- Photography & Photo Editing
- Skilled in photo editing software
- Microsoft Word, PowerPoint, Excel
- Social Media Management
- Event Planning & Scheduling
- Creative Design & Template Creation
- Interviewing & Data Gathering
- Customer Service
- Metric and Performance maintenance
- Inventory & Budget Awareness
- Training & Performance Coaching