Kaileigh Reams
Stockton,CA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
5
5
years of professional experience
Work History
House Cleaner
Self-employeed
12.2020 - 01.2024
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Improved client retention rates through trust-building activities such as following up after appointments.
- Increased efficiency in completing tasks by implementing new techniques learned from industry training programs or workshops attended.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Emptied trashcans and transported waste to collection areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Team Member
Taco Bell
06.2020 - 11.2020
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Cashier
The Habit Burger Grill
10.2018 - 09.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Fair View High School
Chico, CA12.2019
Skills
- Cleaning and Sanitization
- Surface Sanitation
- Payment Collection
- Customer Service
- Housekeeping
- Waste disposal
- Laundry proficiency
- Odor control
- Restocking supplies
- Time management
- Attention to detail
- Cash Handling
- Cash Register Operation
- POS Systems
- Product Restocking
- Payment Processing
- Order Verification
- Product Knowledge
- Order Packaging
- Cleaning and Sanitizing
- Reliability and Punctuality
- Order Taking
- Effective Communication
Languages
sign language
Limited Working
Timeline
House Cleaner
Self-employeed
12.2020 - 01.2024
Team Member
Taco Bell
06.2020 - 11.2020
Cashier
The Habit Burger Grill
10.2018 - 09.2019
High School Diploma -
Fair View High School
Similar Profiles
Michael MelakuMichael Melaku
Personal AI & Design Projects at Self-employeedPersonal AI & Design Projects at Self-employeed
Natalie LovejoyNatalie Lovejoy
Fine Artist at Self-employeedFine Artist at Self-employeed
Elizabeth WhiteElizabeth White
Independent Rideshare Driver | Lyft at Self-employeedIndependent Rideshare Driver | Lyft at Self-employeed
Victoria HutchinsonVictoria Hutchinson
Mobile Bartender at Self-employeedMobile Bartender at Self-employeed
Javier HernandezJavier Hernandez
Personal Lines Insurance Broker /Income Tax Preparer at Fiesta Auto InsurancePersonal Lines Insurance Broker /Income Tax Preparer at Fiesta Auto Insurance