Kaileigh Sullivan
Matthews,NC
Summary
Proven to enhance team efficiency and customer satisfaction, I leveraged strong multitasking and communication skills at Old Navy, leading to a 20% increase in upsell transactions. Recognized for dependability and a robust work ethic, I excel in fast-paced environments, consistently delivering high-quality service and operational excellence.
Attentive [Job Title] with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive, and engaging learning environments for all children.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Babysitter
Heather Grooms
01.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Peer Tutor
Porter Ridge High Schhol
08.2023 - 06.2025
- Helped fellow students prepare for quizzes and examinations.
- Assisted other students with homework and provided supplementary instruction.
- Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
- Promoted development of good study habits and learning skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.
- Developed student confidence through positive reinforcement strategies.
- Monitored student progress and provided feedback and support.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Conducted tutoring sessions at schools, homes and public spaces.
Vacation Bible School Camp Counselor
First Baptist Church of Indian Trail
06.2023 - 06.2024
- Created a structured daily schedule ensuring smooth transitions between various sessions and minimizing idle time for campers.
- Facilitated small group discussions, encouraging campers to share their thoughts, experiences, and personal growth throughout the program.
- Organized fun-filled recreational activities that encouraged physical fitness while promoting camaraderie among participants.
- Provided emotional support for campers navigating challenging situations or personal issues during their stay at the vacation bible school camp.
- Participated in staff meetings and professional development opportunities to continuously improve as a counselor and ensure the highest quality of service to campers.
- Supported a safe and welcoming environment for all campers through diligent supervision and conflict resolution skills.
- Assisted in planning and executing special events such as talent shows or themed days which further enhanced the overall camp experience.
- Held children's interest for up to [Number] hours by offering variety of activities.
- Created daily arts and crafts projects at appropriate difficulty for small children.
- Taught [Type] children lessons with religious and moral themes.
- Set up delicious, nutritious snacks for children during break time.
- Collaborated with director to order supplies for VBS activities.
Warehouse Worker
Carolina Made, Inc.
02.2024 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Old Navy Clothing Associate
Old Navy
05.2023 - 07.2023
- Cleaned, closed, and secured store at end of shift.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Processed transactions efficiently at the cash register, maintaining accuracy and professionalism.
- Facilitated seamless returns or exchanges for customers while adhering to store policies, preserving client satisfaction.
- Improved customer loyalty by signing up patrons for store credit cards or rewards programs when applicable.
- Completed assigned tasks during store opening or closing procedures, ensuring readiness for business hours.
- Enhanced customer satisfaction by providing personalized styling advice and outfit recommendations.
- Communicated effectively with coworkers during shift changes, relaying pertinent information about ongoing tasks or customer requests.
- Assisted customers in locating specific items quickly, optimizing their shopping experience.
- Maintained cleanliness throughout the store, performing light housekeeping duties such as sweeping floors or dusting shelves as needed.
- Contributed to increased sales by maintaining a visually appealing and well-stocked sales floor.
- Handled high-volume periods with grace under pressure, maintaining a positive attitude and efficient work pace.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Operated cash register to complete cash, check and credit card transactions.
- Selected, recommended and located merchandise based on customer needs and desires.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Porter Ridge High School
Indian Trail, NC06.2025
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Dependability
- Adaptability and Resilience
- Customer Service
- Strong multitasking
- Organizational Skills
- Analytical Thinking
- Greeting guests
- Team Collaboration
- Excellent Communication
- Team Player
- Reliable and Responsible
Timeline
Warehouse Worker
Carolina Made, Inc.
02.2024 - 05.2024
Peer Tutor
Porter Ridge High Schhol
08.2023 - 06.2025
Vacation Bible School Camp Counselor
First Baptist Church of Indian Trail
06.2023 - 06.2024
Old Navy Clothing Associate
Old Navy
05.2023 - 07.2023
Babysitter
Heather Grooms
01.2022 - Current
High School Diploma -
Porter Ridge High School
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