Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kailen Bronson

Portland

Summary

Driving Professional with a working knowledge of: Designated route, including County departments, cities, streets, roads, and highways; location of City, County, State and Federal office buildings; general office practices and procedures; customer service techniques; United States Postal Service and commercial shipping regulations and requirements.

With skill to: Operate assigned motor vehicle in a safe and efficient manner; read and interpret street maps, GPS and routes; understand and follow written and oral instructions; work independently; establish and maintain effective working relationships with employees, other agencies and the public; communicate effectively, both orally and in writing.

Overview

18
18
years of professional experience

Work History

Driver

Lyft
03.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Updated logs and tracking documents accurately and according to schedule requirements.

Warehouse Associate

Six Robblees'
12.2022 - 07.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Entered quantity received against purchase order in computer system.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Operated box or straight trucks and cargo vans.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Performed inventory control, such as counting, and stocking merchandise.

Driver Supervisor

FedEx Ground
08.2005 - 08.2022
  • Coordinated with drivers to organize timely pickup and delivery.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Addressed driver communications and provided required data to drivers.
  • Implemented and supported company quality and safety improvement efforts.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Identified process breakdowns and developed improvement plans to resolve.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Thompson Direct
Online

Skills

  • 20 years performing essential job functions which include strenuous physical labor, exposure to adverse weather conditions and hazardous locations
  • Skill to operate assigned motor vehicles in a safe and efficient manner
  • Resolving Shipping and Delivery Problems
  • Vehicle Inspection
  • Handheld Scanning Devices
  • Maintaining Clean Work Areas
  • Order Accuracy
  • Security Understanding
  • Customer Experience
  • Brand Loyalty
  • Operational Efficiency
  • Hazardous Material Handling
  • Ability to read and interpret street maps, GPS and route planning
  • Ability to understand and follow written and oral instructions
  • Communicate effectively, both orally and in writing
  • Ability to establish and maintain effective working relationships with employees, other agencies, and the public
  • Experience working as a Courier driver
  • 20 years of experience driving a car or van type vehicle
  • 20 years experience driving a van-type vehicle with sensitive, confidential or fragile items
  • Experience delivering mail for an organization with several separate building locations
  • Experience working with confidential information for Clackamas County
  • Experience working on mail processing equipment
  • Experience sorting mail for a large organization
  • 20 years of experience working in a position that required good organizational skills
  • 20 years of experience working with detailed information and keeping track of it on a daily basis
  • 20 years of customer service experience
  • 20 years of experience working with the alphabet and numbers on a daily basis
  • Experience doing data entry in a computerized system

Accomplishments

I am a three time Oregon truck driving champion, with as many Nationals appearances placing in the top five in my class. I made the top one percent safest drivers in America, and have met the president appointed head of the DOT.


I have collected numerous accolades for safe driving, including one for training a team of drivers and keeping the company accident free for an entire year. Safety become so important to me that I created and ran a proactive safe driving program at the Fedex Ground Terminal in Troutdale. The P&D (pick up and delivery) manager at the station considered me an excellent and safe BC (business contact).


Timeline

Warehouse Associate

Six Robblees'
12.2022 - 07.2023

Driver

Lyft
03.2019 - Current

Driver Supervisor

FedEx Ground
08.2005 - 08.2022

High School Diploma -

Thompson Direct

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