Summary
Overview
Work History
Education
Skills
Timeline
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Kailen Moloney

Bonney Lake,WA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Trappers Sushi. Proven ability to enhance guest experiences through effective communication and food pairings. Recognized for maintaining a clean kitchen and achieving zero health violations while supporting menu innovation and efficient service.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Server

Trappers Sushi
01.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.

Prep Cook

Trappers Sushi
01.2023 - Current
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
  • Assisted in creating new menu items, leading to increase in customer interest and sales.
  • Supported team to meet strict health and safety standards, resulting in zero violations during tenure.

Education

Auburn High School
Auburn, WA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Safe food handling
  • Menu memorization
  • Food and beverage pairings
  • Food inspection
  • POS operation

Timeline

Server

Trappers Sushi
01.2023 - Current

Prep Cook

Trappers Sushi
01.2023 - Current

Auburn High School
Kailen Moloney