Kailene Zepeda
Solvang,CA
Summary
Compassionate, creative and effective IA with valuable experience in the classroom. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Buellton Union School District
Buellton Union School District
08.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Associate Manager
Christian Torchia
10.2017 - Current
- Shared detailed information regarding options to help customers make decisions
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Customer service
- Writes a list of tasks for others
- Handle cash and card transactions (goes to the bank and gets change when needed) Handles customer returns and exchanges
- Mailbox handler
- Sets up jpeg/pdf files
- Creates any word or design for banners, business cards, posters, pvc signs, canvases, etc
- Performs other duties as assigned
Education
No Degree - Elementary Education
Grand Canyon University
Phoenix, AZ05.2026
High School Diploma -
Santa Ynez Valley Union High School
Santa Ynez, CA05.2016
Skills
- Communication
- Organization and planning
- Attention to detail
- Customer service
- Phone Etiquette
- Time management
- Computer Skill
- Decision-making
- Critical thinking
- Student Engagement
- Learning Assessments
- Differentiated Instruction
- Behavior Management
- Special Needs Students
- Motivating Students
- Lesson Planning
- Learning Strategies
Timeline
Buellton Union School District
Buellton Union School District
08.2022 - Current
Sales Associate Manager
Christian Torchia
10.2017 - Current
No Degree - Elementary Education
Grand Canyon University
High School Diploma -
Santa Ynez Valley Union High School
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