Kailey A. Williams
Sacramento,CA
Summary
Customer-focused Sales Associate with solid understanding of retail dynamics and customer service standards. Experienced in providing quality recommendations and solutions to meet customer needs and exceed expectations.
Overview
12
12
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
Los Angeles, CA
07.2022 - 10.2024
- Assisted customers in selecting furniture and home decor items.
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to maintain a clean and organized showroom.
- Processed customer transactions efficiently at the point of sale system.
Youth Leader
Oasis of Hollywood
Los Angeles, CA
11.2020 - 07.2022
- Organized events fostering community involvement and participation among youth families.
- Planned and led weekly Bible study meetings and facilitated group activities for teenagers.
- Organized and participated in fundraisers to financially support youth program.
Discipleship, Connections & Transitions
Los Angeles Dream Center
Los Angeles
07.2018 - 11.2020
- Led crews to maintain cleanliness of multiple floors of a 15 story facility
- Entrusted to watch over the floor during night security
- Experienced in multiple line phone systems, Microsoft Excel, Microsoft Word, filing, copying, scanning, and typing up letter for clients
Supervisor
Economy Thrift
08.2017 - 07.2018
- In charge of surveying customers and confronting shoplifters
- Originally hired on as a cashier, promoted to supervisor after 3 months
- Responsible for counting store cash as well as locking up high value items and setting the store alarms while closing
Server
Texas Roadhouse
04.2015 - 08.2017
- Managed multiple tables while ensuring timely food and beverage delivery.
- Maintained cleanliness of dining area and reset tables for incoming guests.
- Handled cash transactions and processed payments accurately at the end of service.
Server
Cozy Diner
05.2012 - 02.2015
- Hand wrote receipts to customers, handled cash on hand, calculated tips
- Seated guest, served food and bussed our own tables
- Used a system of codes to input menu items into an electronic cash register
Skills
- Point of sale
- Effective communication
- Problem solving
- Cash handling
- Hospitality and accommodation
- Friendly and outgoing
Timeline
Sales Associate
Ashley Furniture Homestore
07.2022 - 10.2024
Youth Leader
Oasis of Hollywood
11.2020 - 07.2022
Discipleship, Connections & Transitions
Los Angeles Dream Center
07.2018 - 11.2020
Supervisor
Economy Thrift
08.2017 - 07.2018
Server
Texas Roadhouse
04.2015 - 08.2017
Server
Cozy Diner
05.2012 - 02.2015
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