Kailey Balagna
San Jose,CA
Overview
4
4
years of professional experience
Work History
Expert Closing Manager
Mendocino Farms
08.2022 - Current
- Improved employee morale by fostering a positive work atmosphere and providing support and guidance to team members when needed.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Monitored staff performance during closings, providing constructive feedback to ensure continuous improvement in efficiency and effectiveness.
- Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
- Managed Inventory by using excel spreadsheets to identify what needs to be prepped.
Home Tutor
Grade Potential Tutoring
01.2023 - 11.2023
- Tutored K-12, Pre-Calculus, and Calculus to help students build a better understanding of topics.
- Enhanced students'' comprehension by incorporating real-life examples and relatable experiences into lessons.
- Implemented personalized lesson plans tailored to individual student needs, promoting greater understanding of complex concepts.
- Developed time management strategies for students struggling with organizational skills, leading to more efficient study habits and higher productivity levels.
Retail Key Holder
Brandy Melville USA
03.2020 - 05.2022
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
Education
Bachelor of Science - Aerospace Engineering, Minor in Physics
San Jose State University
San Jose, CA05.2026
Skills
- AutoCAD, Solid works
- Team Leadership
- Computer Programming: C, C, Python
- Computer Skills: Microsoft Office, Google Suite
- Sketches, specifications, and drawings
- Creative Thinking
Timeline
Home Tutor
Grade Potential Tutoring
01.2023 - 11.2023
Expert Closing Manager
Mendocino Farms
08.2022 - Current
Retail Key Holder
Brandy Melville USA
03.2020 - 05.2022
Bachelor of Science - Aerospace Engineering, Minor in Physics
San Jose State University
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