Kailey Bishop
Smyrna,TN
Summary
Proven track record of enhancing customer satisfaction and team efficiency, notably at Stewbys. Skilled in conflict resolution and time management, I consistently delivered exceptional service under pressure, contributing to a positive dining experience. Trained new staff, ensuring high service standards and reliability across roles.
Overview
8
8
years of professional experience
Work History
Babysitter
Wyndy
05.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Front of House Employee
Stewbys
05.2022 - 08.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Hostess
Crab Trap
03.2017 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Master Of Business Administration - Health Administration
Middle Tennessee State University
Murfreesboro, TNBachelor Of Health Science -
University of Central Florida
Orlando, FL05.2024
Skills
- Time Management
- Strong Work Ethic
- Dependability
- Reliability and punctuality
- Conflict Resolution
Timeline
Babysitter
Wyndy
05.2024 - Current
Front of House Employee
Stewbys
05.2022 - 08.2023
Hostess
Crab Trap
03.2017 - 08.2021
Master Of Business Administration - Health Administration
Middle Tennessee State University
Bachelor Of Health Science -
University of Central Florida
Similar Profiles
Cayden MaddoxCayden Maddox
Babysitter at WyndyBabysitter at Wyndy
Phoebe SwetishPhoebe Swetish
Nanny Position at WyndyNanny Position at Wyndy
Madeline HughesMadeline Hughes
Private Nanny at WyndyPrivate Nanny at Wyndy