Summary
Overview
Work History
Skills
Certification
Timeline
Hi, I’m

Kailey Bourriague

Denham Springs,LA
Kailey Bourriague

Summary

Store Manager with 17 years of experience in office management, insurance sales, and accounting. Skilled in utilizing advanced tools such as Xero, Excel, PowerPoint, Clover and Visio to optimize operational efficiency. Demonstrated expertise in cash reconciliation and data entry, with a strong ability to implement digital solutions that improve inventory management and customer service processes. Committed to driving business success and fostering team development in a fast-paced setting through a meticulous and accounting-informed approach.

Overview

18
years of professional experience
1
Certification

Work History

Yogurtland

Store Manager
11.2021 - Current

Job overview

  • Managed cash operations, ensuring accountability for all funds
  • Scheduled associates effectively, optimizing labor costs
  • Maintained inventory levels to meet operational needs
  • Implemented company standards and policies across the team
  • Ensured quality of products through regular tasting
  • Eager to learn and excel in new professional challenges with a strong commitment to team success
  • Fostered team unity to streamline operations and boost morale
  • Enhanced operational efficiency by refining workflow processes
  • Introduced digital tools for inventory management, increasing accuracy
  • Monitored financial transactions for discrepancies, ensuring fiscal integrity
  • Passionately led product launches and promotions, elevating brand presence

Tim’s Proficient Plumbing Repair

Accounts Payable Clerk
04.2012 - 10.2021

Job overview

  • Supervised routine activities and services in plumbing operations.
  • Handled coordinating schedules for efficient service delivery.
  • Managed dynamic call flows efficiently within a professional environment.
  • Maintained excellent standards of service.
  • Prepared accurate and detailed cost estimates.
  • Streamlined office operations, enhancing workflow efficiency and reducing costs
  • Reduced operational costs by optimizing resource allocation and workflow
  • Achieved consistency in client invoicing and meticulous management of financial data.
  • Implemented a digital filing system that expedited document retrieval

Starmount Life Insurance Company

APS Coordinator/Individual Dental and Vision Specialist
08.2009 - 04.2012

Job overview

  • Processed over 1000 new contract policies weekly in a high-volume data environment
  • Managed daily insurance applications for dental, vision, and life, with an average of 200+
  • Ensured policy accuracy and compliance through meticulous verification and reinstatement processes
  • Streamlined data entry, handling 1000+ policies weekly, boosting efficiency
  • Analyzed policy applications, ensuring accurate activations and optimal client matches
  • Maintained meticulous daily logs and filing systems for over 200 daily insurance applications
  • Provided stellar customer service, aiding in policy queries and insurance verification
  • Enhanced agent commission assignments, fostering stronger field agent relationships
  • Oversaw data integrity in policy processing, minimizing errors significantly

The Shaw Group

Accounts Payable Assistant
05.2007 - 08.2009

Job overview

  • Enhanced customer interaction procedures, boosting satisfaction rates
  • Pioneered new filing systems that reduced retrieval time by 30%
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Reduced payment errors by maintaining accurate vendor records and reconciling accounts regularly.
  • Ensured timely approval of invoices by monitoring outstanding items and following up with approvers as needed.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
  • Responded promptly to vendor inquiries, fostering positive relationships with external partners.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Processed invoices with efficiency and accuracy, resulting in decreased discrepancies.
  • Inspected account books and recorded transactions.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Implemented new accounting processes to decrease spending and work flow downtime.

Skills

  • Microsoft Office
  • Salesforce
  • Accounts Payable & Receivable
  • Client Billing
  • Inventory Management
  • Budgeting
  • Vendor Relations
  • Operational Streamlining
  • Dispatching
  • Scheduling
  • Outstanding communication skills
  • Store merchandising
  • Training
  • Management
  • Maximizing profitability
  • Budget administration
  • Process improvements
  • POS systems
  • Payroll

Certification

  • Life and Health Insurance License - Louisiana Department of Insurance.
  • Accident Insurance License – Louisiana Department of Insurance.
  • ServSafe Food Safety Manager Certification
  • Salesforce Certified Administrator

Timeline

Store Manager

Yogurtland
11.2021 - Current

Accounts Payable Clerk

Tim’s Proficient Plumbing Repair
04.2012 - 10.2021

APS Coordinator/Individual Dental and Vision Specialist

Starmount Life Insurance Company
08.2009 - 04.2012

Accounts Payable Assistant

The Shaw Group
05.2007 - 08.2009

Similar Profiles

CREATE PROFILE
Kailey Bourriague